Tracy Orembe Email & Phone Number

Kenya

Kenya

Doing outbound callsPicking inbound callsHandling return goodsClearing goods for delivery.Doing daily excel reports for returned goods.Confirming availability of customers for delivery.Scheduling for returns.Confirming if customers are still interested with their returned orders.Clearing backlog of pending orders.Updating customer feedback of their orders in the system.

Nairobi, Kenya

Nairobi County, Kenya

Customer service

Suna East, Migori, Kenya

Assisted in selecting and ordering new merchandise.Designed and executed window display.Managed return of merchandise.Processed customer payments and issues them with receipts.Performed customer care duties such as dealingn with customer enquiries and also managed their calls and texts.Sold items to customers.Marketed items to customers.

Suna East, Migori, Kenya

Maintained database by entering new and updated customer information.Prepared source data for computer entry by compiling and sorting customer information.Processed customer and account source documents bu reviewing data for errors.Printing and scanning of office documents.

Migori County, Kenya

Received and stamped cheques.Opened accounts for customers.Handled cash transactions such as making deposits,cash withdrawals,cheque withdrawals and money transfer services such as western union,money gram,world remit and express money.Application of ATM cards for customers.Collected cheques and cash.Organised paper work.