Directs the vendor relationship, technology releases, maintenance and support of the medical management platforms or other business IT systems in portfolio as well as assures quality testing to ensure reliable and stable systems are delivered to meet the business needs.Designs and implements short and long term strategic plans to ensure the business platforms will meet existing and future business requirements. Participates in the development of IT strategies in collaboration with the division’s leadership teamDevelops and implements operational and support standards, policies and procedures and ensures complianceDirects and mentors the business team managers and staff. Writes and conducts management evaluations, develops and implements performance plans, and mentors and provides overall guidance to the management teamEstablishes and maintains regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and other end users regarding pertinent infrastructure activitiesManages effective communication across the company regarding the status and impact of information technology and systems implementations and evaluates internal communication for effectiveness and consistency of shared informationDevelops and manages departmental budgets to ensure the efficient use of corporate resources and assetsTakes all necessary steps to remain current on new technology, healthcare legislative and policy changes, as appropriate to support the strategic initiatives of the organization

Manages multiple IT function and operations. Coordinates and supervises the daily activities of business support or technical teams. Identifies and resolves operational issues, or advises director level management of issues to mitigate risks to business operations.Set priorities for the team to ensure task completion. Coordinate work activities with other supervisors. Develops plans to meet short-term objectivesManages overall work of five or more IT and business professionals in multiple work groups. Delegates and monitors tasks, integrate activities, and resolve conflictsReviews documentation written by other analyst to insure quality and adherence to WellMed IT standards and procedures.Trains new team members in WellMed IT policies and procedures, specifically with Change Management.

Define project scope and objectives based on business unit needs combined with a thorough understanding of enterprise business systems and industry requirements, as well as perform a major role in the development and implementation of major systems. Serve as an expert resource regarding the alignment of enterprise system strategies with the business goals and strategic drivers.Apply knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of services to internal and external clients. Develop and maintain strong relationships with both internal/externals customers at the senior management and executive level in order to influence project teams and gain consensus on the selection of the most viable solutions. The position acts as a key team member to both IT and the assigned business unit. Use strong critical thinking skills along with managed care, or physician office business knowledge to have insight and understanding of business concepts, tools and processes that are needed for making sound decisions in the contact of the company’s business.Perform quality assurance application testing to include: validation of design to business requirements, writing test plans, conducting functional and performance testing to include application and system integration testing.Track progress and notifies management of issues that require escalation, and assume responsibility for resolving or coordinating the resolution of system and process issues. Provide project task level supervision to Developers, Business System Analysts, and / or Sr. Business System Analysts on a project specific basis.

Led complex application development projects for Physicians Health Choice and its major enterprises.The primary interface between internal Development, QA, the customer, and customer’s implementation team.Was responsible for determining the project approach, staffing, responsibilities, and schedule; defining team member roles and expectations, and ensuring timely feedback.Defined IT needs and expectations for PHC.Managed multiple application design projects simultaneously.Compiled project status reports, built schedules, managed meetings, and identified and resolved technical problems. Identified and analyzed systems requirements and defined project scope, requirements, and deliverables.Managed all specialized application design project activities and ensures all project phases are documented appropriately.

Leads complex application development projects for Physicians Health Choice and its major enterprises.The primary interface between internal Development, QA, the customer, and customer’s implementation team.Responsible for determining the project approach, staffing, responsibilities, and schedule; defining team member roles and expectations, and ensuring timely feedback.Defines IT needs and expectations for PHC.Manages multiple application design projects simultaneously.Compiles project status reports, builds schedules, manages meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables.Manages all specialized application design project activities and ensures all project phases are documented appropriately.

Administer MS SQL Server 2000 databases. Duties include performing database backups and restores; creating, modifying, and deleting user logins; scheduling and monitoring maintenance jobs; create DTS packages; write queries and stored procedures; monitor and resolve resource usage and disk space issues; and import large volumes of medical data for statistical analysis. Develop applications in Visual Basic.Net. Transfer data to and from medical, financial, and government organizations. Maintain company intra and internet sites.