Responsibilities included dealing with all emails and replies to customers, giving advice over the telephone to mothers while providing my in depth knowledge in breast pumps and other maternity products, Taking orders over the telephone with the payment system as well as refunds. Managing administration, updating products on the website as well as uploading the new product pictures and details on the company website.Occasionally, I helped assist the warehouse staff to pack the… Show more Responsibilities included dealing with all emails and replies to customers, giving advice over the telephone to mothers while providing my in depth knowledge in breast pumps and other maternity products, Taking orders over the telephone with the payment system as well as refunds. Managing administration, updating products on the website as well as uploading the new product pictures and details on the company website.Occasionally, I helped assist the warehouse staff to pack the products that had been ordered that day which involved selecting the product, packing the product, arranging for the correct delivery and then entering all data on the computer to inform he customer of the dispatch Show less

UK Head OfficeProvided an exceptional service to both internal and external customers - ensuring customer loyalty and brand protection.Other responsibilities included after sales care, data management, financial control, resolving problematic orders and cancellation avoidance.

UK Head OfficeProvided an exceptional service to both internal and external customers - ensuring customer loyalty and brand protection.Other responsibilities included after sales care, data management, financial control, resolving problematic orders and cancellation avoidance.Extensive use and knowledge of SAP and Call Handling

Provided an exceptional service to both internal and external customers - ensuring customer loyalty and brand protection.Other responsibilities included after sales care, data management, financial control, resolving problematic orders and cancellation avoidance.Extensive use and knowledge of SAP and Call Handling

. Training staff members to assist the customers needs . Opening and closing the store as well as counting the tills up at the end of the day . Banking the takings daily . Assisting the store manager with the daily run of the store and the staff . Responsible for visual merchandising throughout the flagship store. Consulting with individual customers to help plan their wedding. General house keeping through-out the store

Specialist for Maternity Fashion.Maintaining a high standard of customer service.Attending to any customer enquiries and complaints.Maintaining up to date knowledge of fashion trends.

Replenishing merchandising stock.Maintaining a high standard of customer service. Attending to any customer enquiries and complaints.Maintaining update knowledge of products.Meeting sales targets.