Understand the United States Coast Guard regulations of CFR 33 105 that regulate the cruise line and maritime industry.Implementing, Maintaining, and altering the Facility Security Plans for the job sites.Maintaining required files regulated by American Guard Services, Port, and USCG.Liaison between Regulatory agencies, local clients, and potential clients and AGS.Implementing the verbal reporting to Regulatory agencies, AGS contracts, and Client for all breaches of security, TSI, or unusual incidents. Write incident reports to be distributed to the above-mentioned agencies.Write, audit, and distribute end-of-the-day, week, and monthly reports to correct individuals. TAR, Incident Reports, Prohibited Logs, Corrective action Reports, Operational Reports, Merit Logs, and other necessary reports AGS requires or requests.Tracking of staffing requirements, and billable hours allotted for each sail. Put in place corrective actions to better achieve both staffing and achieve total billable hours.Supervise all middle management, and site staff regardless of number.Recruiting employees for the job sites and maintaining digital and physical documents of all employees.Training new employees on Company Policy, Orientation, MTSA, and State and Federal requirements for job sites.Training of current employees on-site requirements and skills necessary to perform job functions.Write and maintain a schedule for employees of terminal and office staff.Input payroll, payroll corrections, and creation of timesheets for each workday.Tracking all licensing, certification, and necessary work documentation for current and potential employees.Accountable for all incidents, issues, and occurrences that happen at the job sites.Investigate and initiating possible contracts for the local branch.

Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. Developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. Responsible for recruiting staff for the contracts and providing orientation and training to new employees. Organize and conduct orientation and training of new staff members as well as coach, mentor, and discipline employees

Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients' primary client contact person for an assigned portfolio of accounts. Responsibility for regular face to face client interaction and proactive resolution of any operational issues at assigned client base. Maintain ongoing and proactive client contact, including site visits, meeting attendance timely response and follow up, phone calls, lunches, and other special events. Utilizing branch and corporate resources, define, address and resolve all client issues including personnel/staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items. Ensure all post requirements are current and complete at assigned portfolio, including current post orders, BSIS training compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards Ensure staff at assigned portfolio accounts meets all client and company standards, and that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated and resolved, and compliance with all employee relations policies is followed consistently. Directly responsible, with BM or RVP oversight, for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in start-up activities to ensure a smooth transition. Ensure oversight and regular use of financial reports to manage key branch measurements, such as overtime and scheduling efficiency for an assigned client portfolio.

Oversight to day to day operations of all Cargo Operations and any leadership teams Plan, execute and review each Cargo operations reporting all concerns and predictions to Branch Manager 12-week review of operations and report all hot dates and plan staffing levels. Schedule vessels 2 weeks prior to the operation and report shortages Plan and assist in recruitment and conduct interviews for accounts Confirm staffing 72hrs before arrival to Branch Manager Meet with Clients weekly and record meetings in P3 Review and implement Facility Security Plan as required Report all incidents as per the Notification policy Submit all reports to the Branch Manager

Lieutenant/ TSO Maritime Supervisor Overseeing the complete operation of disembarkation and embarkation of a cruise ship within the cruise terminal as well as the docks and cruise ships. Looking after the security leadership team and essentially the overall security team in all aspects of cruise boarding experience. Handling the communication between the ship staff and the security team in and around the terminal. Ensuring that all prerogatives of the client - the cruise line - are in place and operating as they have requested. Being at the Cruise Terminal each day there is a ship in port to oversee the complete operation.Lead Sourcing Specialist / High-End Security Officer Recruiter Supervise the day to day sourcing operations of their assigned to Area with U.S Security Associates Southern Group Area. Review and Ensure All sourcing daily, weekly and monthly reports are accurate and up to date their assigned team and area. (Google Excel Spreadsheets, Google emails) Coach team on out of the box sourcing. Communicate staffing needs via Requisition Form (Google Excel Spreadsheets): assist team members (sources) in identifying, phone screening and providing quality applicants/talent. Assist teams with ad placing and sourcing through (indeed, ikrute, zip recruiter, Applicantstack, career builder and actively searching. Develop staff in both technical and professional skills through performance management(coaching, counseling and OJT training).

Patrol County Public parks premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates. Reported all incidents, accidents and medical emergencies to law enforcement. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Observe for fire suspicious activities and other circumstance which could cause loss or damage to County Park property. Prepare logs and reports of incidents and routine shift occurrences. Certified Parking Enforcement Specialist 2016.

Oversee security officers that provide safety to the client Royal Caribbean employees day to day operations for three of their Corporate Office buildings.  Create access badges for Royal Caribbean Employees and Visitors worldwide.  Supervise security officers to provide front line security and protection of travelers, cargo, ports, and ships by identifying dangerous objects in baggage and on passengers. Also preventing those objects from being transported onto the ship by utilizing diverse, cutting edge electronic detection and imaging equipment in a courteous and professional manner. Checked passes and credentials of persons seeking to enter the property. Issued security badges and visitor passes to all guests. Performed thorough X-ray screenings. Completed Mcroberts Maritime Pre-Board Screener Course, and FSS311.12 class.

Provides Security and general support for events including ticket taking, ushering and guest services, roaming and parking services for different venues. Performed screening to Patrons prior to entering the venues.

Answer a high-volume of inbound calls from customers that are requesting customer services or requesting to cancel their supplemental accident policies.  The goal was to explain the benefit of the policies and convince the customer to keep their policies active.

Provide retail sales coverage and coverage of retail special projects for assigned retail territory. Responsible for representing Acosta and its principals through store coverage and executing objectives as set forth by the principal, Business Manager, or the Sales Manager to achieve superior in-store results in an assigned territory.

Examine documents to determine the degree of risk from such factors as applicant financial standing and value and condition of the property.  Decline excessive risks, write to field representatives, medical personnel, and others to obtain further information, quote rates, or explain company underwriting policies.  Evaluate the possibility of losses due to catastrophe or excessive insurance.  Decrease the value of the policy when risk is substandard and specify applicable endorsements or apply a rating to ensure safe profitable distribution of risk, using reference materials.  Key Accomplishments successfully performed QRS TAT testing and reported findings. Cross-trained on Rating Quality Review and performed the task as a back-up.  Exceed Quality Review and Performance expectations.

Responsible for answering several telephone lines. Filing and Faxing legal documents with the courts. Obtaining documents from the courthouse for the attorney. Aiding with Post-Closing on the real estate files.  Creating pleading indexes for the attorney legal files.

Interpret and respond to inquiries or complaints presented by the customer. Determine and record inquiry, problem description or transaction required to meet the customers' needs.

Assisted teachers in the planning and execution of daily operations.

Responsible for the filing and faxing of documents. Order and assigned files for reposition. Performed customer service duties on a daily basis. Responsible for inputting invoices for accounts receivable/payable. Sort mail for accounts payable department.

Executed daily operations of processing checks, proofing deposits and balancing customers' accounts.