Tracy Ramirez Email and Phone Number
Tracy Ramirez work email
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Tracy Ramirez personal email
Tracy Ramirez is a Customer Service Lead at Guild Mortgage Co. at LEAP Auto Loans.
Leap Auto Loans
View- Website:
- leapautoloans.com
- Employees:
- 5
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Title SpecialistLeap Auto Loans Dec 2010 - Present• Solely responsible for creating any and all title procedures.• Assisted in the development of title tracking applications.• Developed a Title Matrix in order to assist the front-end team.• Calculated fees for title, sales tax, excise and personal property tax based on individual state requirements.• Assessed additional fees to customer accounts.• Received, returned, and resolved escalated customer service calls.• Processed title work for lease perfection, paid accounts, repo titles, state transfers, corrections…etc• Advised and guided upper management in decision making regarding new business• Provided weekly and monthly status reports for management• Cross-trained co-workers
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Title SpecialistLeap Auto Loans, Inc Dec 2010 - Present
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Hsbc Auto FinanceFunder/Loan Processing May 2006 - Oct 2008Provided comprehensive administrative assistance by performing various duties.Responsible for inputting, reviewing and processing loan applications.Audited contracts and ensured HSBC compliance requirements had been met.Maintained client and customer account information.Verified client job and paystub information.Conducted customer interviews to verify all contract information was correct.Maintained good relationships with dealerships.Worked with management to improve business practices for team.
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SpecialistHsbc Auto Finance Jun 2004 - May 2006Analyzed numerous vendor reports.Cleared accounts from FDI responsibility report.Received, returned, and resolved escalated customer service calls.Cross-trained 15 co-workers.Created title procedure manual for Customer Service Department.Provided Notary Public services.Managed state transfers, name removals, name changes on auto titles.Received, logged, and distributed rejected
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ClerkHsbc Auto Fiance May 2003 - Jun 2004Handled incoming/outgoing customer service calls in queue.Prepared automobile titles for all US States.Processed State transfers, delayed title work, rejected title work, and lien releases on paid accounts.Ordered checks in order to complete title transactions.Managed correspondence with customers regarding account status.Migrated and consolidated data into excel format.Performed Notary Public services.Completed special projects for management as requested.
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ClerkHsbc Auto Finance May 2002 - May 2003Processed mail, state transfers, unidentified titles, and second liens.Distributed titles.Handled incoming/outgoing customer service calls. Maintained unidentified title lien's "UTL'S." Submitted and ordered titles to Vendor.Cross-trained 7 co-workers.Repo
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ClerkHsbc Auto Finance May 2001 - May 2002Oversaw multiple queues.Prepared titles for vehicles to sell at auction.Notated accounts to monitor of title status.Handled incoming/outgoing customer service calls.Cross-trained 6 co-workers.Processed rejected title work for resubmission.
Tracy Ramirez Education Details
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Serra High School
Frequently Asked Questions about Tracy Ramirez
What company does Tracy Ramirez work for?
Tracy Ramirez works for Leap Auto Loans
What is Tracy Ramirez's role at the current company?
Tracy Ramirez's current role is Customer Service Lead at Guild Mortgage Co..
What is Tracy Ramirez's email address?
Tracy Ramirez's email address is tr****@****ans.com
What schools did Tracy Ramirez attend?
Tracy Ramirez attended Serra High School.
Who are Tracy Ramirez's colleagues?
Tracy Ramirez's colleagues are Ali Emami, Fatin Maroge, Emily Rose, Karmjeet Singh, Tannie Williams.
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Tracy Ramirez
Experienced Recruiter: Talent Acquisition: Full-Cycle Recruitment: Small Business Founder:Moses Lake, Wa -
Tracy Ramirez
Strategic Thinker With Talent For Identifying And Connecting The Right People To Build Dynamic Teams.Austin, Tx4sbcglobal.net, acfellowship.org, netscape.net, aol.com -
2protrials.com, nektar.com -
2ae.com, yahoo.com
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