• Review existing IT systems and support• Provide onsite IT support, infrastructure and help desk functions• Liaise with external IT support

• Manage all IT support, infrastructure and help desk functions• Building and maintaining VMWare, Microsoft servers and SAP Infrastructure (basic)• Managing backups/restores and disaster recovery• Installation and configuration of VPN / routers and identify and resolving any problems• Staff supervision and guidance• Manage budgeting and financial requirements • Recruitment, training and induction of staff

• As assistant to Network/Communications Administrator, support for Data and Voice communications across the enterprise including dial-up lines. Interstate/overseas roaming users were also supported.• Network server functions, i.e. DNS, WINS, DHCP, Internet mail connectors and Proxies.• Antivirus systems across the enterprise.• Server backup and restoration.• Workstation hardware and software support in a Microsoft product environment, i.e. all Windows and Office versions.• Implemented Wide Area Networks from the Latrobe Valley to Melbourne and Warragul.• Building, configuring and maintaining Energy Trading (Market Operations) communications, servers and workstations.

• Network administration of LAN/WAN covering five sites and 450 workstations.• Support of Netware and Windows servers, including backup and restoration.• User support and account management.

• Behind the counter sales• Hardware/software installation and maintenance• Customer support on site

• Collection of airborne/waterborne/soils samples for analysis• Compilation and processing of raw data from analytical results• Occupational first aid as back up to Occupational Health Nurses• Liaison assistant to Japanese engineers