Intensive German Courses

* Helped define and carve out Infrastructure Group under Platform Engineering into multiple teams and responsibilities* Defined mission, vision, strategy, and roadmap for new SRE team focusing on Observability* Improved company program for on-call, standardizing practice and building documentation* Built out incident management process and integrations

* managed team of 4 FTEs, 4 contractors, and 1 project manager* responsible for guiding special GDPR project involving multiple teams and legal* worked on team building activities to foster trust and increase productivity after team worked without a manager for over a year, without a director, and during the departure of the product manager

* Managed educational AWS Cost project -- worked with all Engineering teams to review spend and suggest possible optimizations* Analyzed trends in AWS cost spend, owned Governance reporting to Directors and VPs in Engineering * Developing Strategy for Cost Transparency in Platform Engineering -- team cost allocation, accurate spend on platform products, unit cost allocation models

* Engaged with customers to understand their needs, designing and building out changes toimprove lead time.* Added metrics to internal tools to track adoption and usage.* Organized and drove user forums/trainings for team products.* Responsible for company delivery pipeline tools, including Artifactory, Jenkins, and GitHub.* Manage AWS infrastructure including ECS, EC2, DynamoDB, networking, using CloudFormation.* Complete redesign and rewrite of user documentation for CI/CD product.* Provide customer support, designing and implementing changes to improve lead time.

Part-time work with the FinOps foundation focusing on developing scalable programs, particularly around the Technical Advisory Council.

* Production support, analyzing and troubleshooting large-scale distributed Linux systems, both physical and cloud.
* Managed, upgraded and configured monitoring systems including Icinga2, Splunk, xnag, Grafana.
* Designed and developed automation scripts using Python, Bash, Perl.
* Maintained configuration of all environments using Puppet/Ansible.
* Performed on-call duties as needed.

* Completed upgrades/administered Atlassian products (JIRA, Confluence, Stash) including workflow creation/mgmt.
* Resolved issues and upgraded systems of svn/git repos and artifact repositories (SCM, Stash, Nexus).
* Built out and configured Jenkins Enterprise instance, troubleshooting and providing support on Maven builds.*
Managed configuration of dev/test environments using cfengine/puppet/SaltStack.

* Assumed informal leadership role in IT to ensure end-to-end test environment system availability.* Maintained automated test framework system for purchase-ship-return systems applications.* Worked with business and IT stakeholders for large, multi-team projects to ensure successful delivery to market.

* Formed new test framework system in Python for testing back and front-end web applications and REST APIs. * Developed project workflows and new business line specific life cycles using JIRA.
* Designed procedural documents used across departments and for government submissions.

* Developed automated regression test scripts in Java to evaluated regulatory adherence of trading systems.*
Lead executive meetings across business lines to troubleshoot and resolve potential rule violations or discrepancies.
* Analyzed proposed new functionality through SEC rule filings, technical specifications, system updates, code changes, and in-depth communication with business owners and technology.*
Assisted in creation of added surveillance functionality using large volume data analytics. * Author/edit patent applications for internal processes.

Administrator (2010-2011)* Project coordinator for development of internal training, meeting client-facing needs and feasibility with build-out.* Developed and programmed procedures for process improvement and metrics with data for hiring initiative.* Worked on cross-functional team to develop and implement on-boarding, hiring, and training processes.* Team Lead in design, development, and implementation of database for co-marketing initiatives.Administrator (2008-2009) * Implemented workflow and created dashboard system for projects by analyzing and manipulating data.* Coordinated projects to ensure efficient completion of key milestones and deliverables.

* Formed, managed and supervised day-to-day operations and customer relationships of TLC Title, Inc.* Researched, analyzed and aggregated vast amounts of data from multiple courts and land records.* Designed and developed research method and product template, delivering information with high level of efficiency.

* Developed computer program using LabVIEW and C++, controlling gated CCD device utilizing external hardware. * Responsible for software development on creative team “Low Cost Refreshable Tactile Graphic Array and Driving Options for Scanned Tactile Graphics Display”. * Presented and edited research on technical subjects to wide array of business owners for external funding.