Server and Management in training.

Check inventory.Assist in giving tours of the house.Manage conflicts.Cook for 10 residents on special occasions.Clean the residence.Monitor residents' behavior to make residents are in compliance with the rules of organization. Pass out medications to residents if needed.Assist with clients' move ins and move outs.

• Assisted in day to day tasks and managing 5 women with mental health issues• Assisted with cooking and serving of 5 women• Handled disputes with clients and inform staff of dire situations• Passed out medications for residents who need assistance• Assisted with supplies management and ordering.

1. Operated and ran cash register when taking orders.FOH2. Handled customer complaints and provided quality service FOH3. Operated and ran drive thru cash register on a semi regular basis FOH4. Cooked numerous orders for customers on a daily basis BOH5. Closed and cleaned store nightly to ensure safety. BOH

VCTG/Save/BESTWorked all ATT programsEarned Top Mobility and Broadband sales for WestHighest quality for Southeast at 98%Solicit donations or orders for goods or services over the telephone.Helped customers acheive better satisfaction with the company by offering better ways to generate more revenue for the business that I helped position the products to.Helped assist other agents in learning the operating systems that are dos and windows based for the other agents to utilize them fully.Processed 86 orders in the span of two weeks for the client to obtain their plans for the company.Assisted agents that are out training with various related questions to the job in helping them learning theposition and expectations for the job.Meet or exceed goals asked by the company to maintain the their revenue. Average QA is 80% or higher,attendance is 95% or higher, products sold is 70% or higher on an average week.Handled 100 calls on inbound, dial average 200 a dayRetentionHelped with customers who were ready to leave the companyCame up with ways to help the customers decide to stay with the company.Attendance 95% QA 80% OR higher customer satisfaction with me 94%Monitored and assisted agents with various questions.Issued 67 credits and methods of fixing the accountsSales matrix entries 100% of doing the entriesPositioned plans to help keep the customer or help them generate more capital and profitHandled 100+ calls daily.Handled small business customer billing inquires for ATTConverted to sales 80% of the timeKnowledge of 17 different systems and operating systems to help resolve Billing Issues and sales related inquiresKnowledge of ATT direct systems to handle billing in effective manner.Handled inbound call flow daily.Know all systems, Know how to read putty in all areas, utilize emails, read reports, and answer when allowed questions or look up the resources to do so for the representatives.

Prepared soups, pizzas, sandwiches, subs, desserts, and salads for customers BOH2. Cleaned and operated dishwasher for large scale serving parties BOH3. Experience in money handling and providing customer service to customers BOH4. Trained crew in closing activities, dish room cleaning, and food production for BOH5. Handled customer questions and complaints over the phone when handling orders. FOH6. Moved up to training crew in various areas of back of house operations for the store BOH

1. Operated and ran cash register when taking orders.FOH2. Handled customer complaints and provided quality service FOH3. Operated and ran drive thru cash register on a semi regular basis FOH4. Cooked numerous orders for customers on a daily basis BOH5. Closed and cleaned store nightly to ensure safety. BOH

Promoted with fliers and radio live bands that were playing and specials for the barSet scheduling and ensuring productivity for the employees that were FOH.Trained incoming FOH employees on serving, bartending,and registerDid exiting paperwork for FOH employeesDid the budgeting for the bar made and whether we were in the negative or postiveIncreased revenue by adding live band shows to the bar on Fridays and Saturdays by 70% for the year at the place of employment