Tracy Sinclair Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Ca

Worked at the head office of a portfolio of almost 200 software companies in 50+ countries and 40 vertical markets with 16,000 employees. Reporting to the Chief Talent Officer with a team of 7 responsible for the workday HR System Architecture and Support and the efficient working of HR Programs and HR analytics. Indirectly reported to 7 portfolio VPs of HR with differing priorities and requirements.• Designed and executed the strategic plan to lead a group with no HR systems, no global policies or practices and no standard processes to implement a single HR system with all associated processes, standards and conventions including developing job profiles, standard business hierarchies, data protection act policies, management levels, performance reviews, integrations and intranet content. • Led a team effort between to agree a single employee profile for all the corporate systems with the HR System as the source and to have that profile used as the basis for all integrations to non-corporate systems requiring employee information and Single Sign On.• With the Corporate IT Team, Created Digital Processes and Practices to create a positive Employee Experience from either hiring or acquisition to offboarding. This reduced amin for the employee and HR and provided timely knowledge and targeted training.• Co-ordinated a community of HR System Professionals across all affiliated companies to share knowledge and best practices.• Streamlined the process to load acquired employee’s data to enable processing within 1 day. Automated personalised Offers or Confirmation of Terms documents for onboarding of acquired employees• Created time off plans for 150 companies in 40+ countries and Time Tracking in 6 countries complying with all local laws and regulations.• Developed the techniques and the governance to divest the workday HR system (split 1 system into 2) to such an extent that Workday now adopt the solution for all divestitures. Completed 4 Divestitures.

Waterloo, On, Ca

Worked at the Head Office of an Information Management Company in 40+ companies with 7000 employees. Reporting to the Chief Talent Officer managed a Team of 30 in 4 different countries. Responsible for HR Due Diligence, all HR Systems, HR Shared Services and all HR Programs and Operations.• Applied process improvement techniques to acquisitions. Developed standard acquisition integration tools and project plans to reduce HR resources required during an acquisition by 60%. • Developed standard global due diligence methodology and templates to extract and present relevant HR information. Covered areas include employment terms and conditions, privacy and non-disclosure, equal opportunities, compensation and benefits, culture and organization design. • Developed standard acquisition processes covering compensation and benefit realignment, office closures, severance costs and practices, organization redesign and employee retention and engagement. Identified cultural differences and planned for cultural change. • Integrated HR Systems for all acquisitions within one month of acquisition. Integrated accurate HR reporting and organization charts from day one. • Created HR metrics for acquisitions including reductions against plan, turnover trends and performance of employee retention initiatives. Developed a SQL Tool to manage reduction and retention plan.• Transformed the SAP HR system into the trusted single source of HR data for all company applications.• Enabled the HR talent strategy, designed integration points between SAP, SuccessFactors and Skillsoft Learning Management System using skills and qualifications, to tailor the employee career development and performance reviews to their current or potential job• Currently linking four OpenText Products into a new product solution for HR clients, allowing employee documents to be collected by employees in the cloud or scanned using OCR.

Waterloo, On, Ca

Managed a global team of 25 in 3 shared Service locations in North America and EMEA• Instigated and established HR Shared Services as a global organization with a single set of processes and systems eliminating waste and duplication doubling HR productivity.o Reduced time spent on automated letter production and filing and transactional processes, through automationo Introduced the concept of elimination of waste in processes and made it an objective of each HR employee to identify and eliminate wasteo Developed global FAQs for HR policy questions, removed this responsibility from HR managers enabling them to be more strategic and business focusedo Implemented HR Standard Operating Procedures globally, reducing the need for full face to face training and reducing HR data and first line support errors• Improved internal customer service by introducing a HR ticketing system and customer SLA’s• Re-implemented SAP HCM into OpenText. Designed a scalable solution allowing acquired companies to be integrated to OpenText systems and processes within four weeks• Designed, implemented and used the HR business continuity and pandemic planning strategy with emergency policies and practices• Developed a complete training plan for HR Services members with rotation between functions, countries and specialties.

Worked on client sites of a Professional Services Consulting firm specialising in ERP implementations. Specialised in SAP HR and Payroll Implementations and Project Management and led the SAP HR function of 16 people responsible for Client System Architecture, Team Development and Project Deployment, Client Relationships and System Integrity. Worked for many Multi-National Clients such as Airbus, Fujitsu, Hitachi, Guiness, BBC, Boots, Kingfisher, GE, Bank of Scotland. Lived and worked in Paris, Singapore, Malaysia and Germany. Reported directly to the C-Suite Leadership Team as head of the SAP HR function.• Project Managed the implementation of SAP HCM across 12 countries for a Japanese hi tech organization (Personnel Administration, Organization Management and Recruitment)• Led the expansion of HR and Payroll Consulting Practice from 2 employees to 16 employees in 3 countries. • Set up an offshore SAP HR Practice in South Africa to provide additional experienced resources• 20+ Full SAP HR Implementations from Sales to Post Go Live Support• Recognized as an SAP HR trainer at SAP.• Advised the HR Leadership Team of one client on Performance and Talent Review Practices and Compensation Grades and Levels.

Worked at the UK’s Largest Hospital Trust with 15,000 employees in 6 locations. Reporting to the VP of HR. Responsible for the implementation of a new HR and payroll system• Implemented a new HR System for the hospitals, responsible for design, adoption, change management and reporting. Reported on progress weekly to the Chief Talent officer and Chief Financial Officer• Project Managed the HR Merger of Guy’s and St Thomas’ Hospitals, changed terms and conditions and organised redundancies in a unionized environment, managed regular press releases on the merger.• Prepared written answers for Prime Ministers Question Time on the employee impact of the merger and historical employee analytics for the health service in London.