With over 30 years of retail and wholesale experience, I am a driven HR Business partner working across multi-sites, with the ability to manage multiple tasks whilst maintaining flexibility and high service levels. I have experience in complex ER cases, both in advisory and conducting roles. Generalist HR expert ensuring that recruitment requirements and processes are adhered to and ensuring that coaching and training is on-going within the team. I am able to maintain processes, procedures and policies within my sites, in line with employment law, and am confident in an advisory role at any management level. Focusing on development and supporting internal succession to ensure our talent pipeline supports our colleagues and business needs alike. Accountable for managing performance review within the business sites and coaching line managers to deliver to timescales whilst adhering to process. With a proven track record of exceptional customer service experience both internal and external.