Tracy Spence Email & Phone Number

I am a successful customer-focused, detail-oriented health insurance leader with consistent success in achieving operational goals by implementing cost-reduction, process improvement initiatives. As a proven managed care expert, I have 20+ years of result driven leadership within provider data maintenance (network and non-network), credentialing and claims supporting the member and provider service environment. Demonstrated expertise:• Excellent communication skills with a focus on team-building and customer relations.• Outstanding organizational, multitasking, and problem-solving abilities.• Able to build and retain vendor relationships utilizing strong interpersonal skills.• Requirements management skills• Excellent training, influencing and mentoring skills.• Exercise great judgement using critical thinking to yield results for all stakeholders• Successfully led multiple small to mid-size projects concurrently. • Healthcare delivery transformation• Test management (automated or manual)• Traditional, HMO, PPO & POS products• Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Visio, Project), Microsoft

Listed skills include Healthcare Information Technology, Health Insurance, Managed Care, Vendor Management, and 7 others.

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  Rutgers University

  Audiology/Audiologist And Speech-Language Pathology/Pathologist