Tracy Taylor Email & Phone Number

Edmonton, Ab, Ca

Vancouver, British Columbia, Ca

Responsibilities include;Viewing Arrangements: Scheduling and conducting property viewings with interested prospective tenantsTenant Screening: Identifying suitable tenants by conducting reference checksCustomer Service: Providing professional and responsive customer service to tenants, owners and other team members. This involves promptly addressing inquiries, concerns and complaintsMaintenance Coordination: Organizing and scheduling repairs, replacements, cleaning services for rental property. Additionally, responding to emergency situations in a timely manner to minimize property damage and ensure tenant safetyMove-ins and Move-outs: Conducting inspections with tenants before they move in and after they move out. Determine any necessary deductions from the security deposit if applicableRent Collection: Collecting rent from tenants, making bank deposits, and addressing tenant inquires/complaints/late charges if applicableRecord Keeping: Maintaining accurate records of all property transactions, including lease agreements, rent payments, maintenance work and tenant communication

Vancouver, Bc, Ca

Role included supervise, coordinate and train food and beverage staff and ensure a high level customer service was delivered to guests.Assisted with the set up, execution and tear down of banquetsConducted monthly liquor inventory

Kansas City, Mo, Us

Business Partner to 33 Franchisees and 7 General Managers in all aspects of their 58 Tax Offices• Business and Financial Results• Client Satisfaction and Loyalty• Marketing Plans• Staff Training and Retention• Expanding OperationsEnsure all New Initiatives are implemented in order to support growth• Product Launches• Technology Initiatives• Process Improvements• Marketing and Promotional Programs• New Office Openings and Existing Office RenovationsConduct Quality Office Visits• Ensure Brand Standards are being upheld• Follow up on Document and Technology Security• Ensure Best Practices are being followedLed Franchise Development Meetings and Training Workshops Soft skills training Sales training Recruiting Training How to read reports provided by H&R Block - products & servicesParticipated as a member of the Marketing Advisory CouncilParticipated as a member of the Franchise Policy and Procedure Manual revision teamParticipated in the development of SOP's and SLA's for various products and services

Kansas City, Mo, Us

Responsible for Daily Operations of 27 Tax Offices in my District including• Budgeting• Marketing• Inventory Control• Client RelationsRecruiting Seasonal Employees 150+• Training – Seminars and One on One Coaching• Labor Control• SchedulingSet up and Teardown of Temporary Offices• Work with Set up and Teardown crew• Build Relationships with RetailersWork with Contractors for New Offices, Renovations, and Office Re-Locations

Norwell, Ma, Us

Weekly Payroll for 250 hourly employees and Semi-Monthly Payroll for 150 Salaried EmployeesKnowledge of ADP, Ceridian and Ceridian Latitude Payroll Systems

Ca

Store Manager• Recruited and Trained Store Employees• Completed Employee Schedules• Conducted Product Knowledge Sessions for Employees• Inventory• Daily Bank Deposits• Store Merchandising• Sidewalk Sales• Organized and Hosted Weekly Club Runs• Instructed: Learn to Run, 10K, ½ Marathon, Marathon Clinics, CIBC Breast Cancer Survivor 5KPayroll Supervisor• Managed a team of 4 Payroll Administrators• Checked all payrolls before transmission for Canada and USA Stores• Processed Payroll for Head Office• Responsible for Benefits – GWL, Blue Cross/Blue Shield, WCB• Maintained Vacation Accruals

General Manager- Recruiting/training/mentoring front end staff- P&L- Inventory of Liquor/Sundry/Food- Menu planning- Product Knowledge seminars for staff- Organized events - golf tournaments, Christmas parties, picnics- Lead customers on tours of the brewery- Staff SchedulingOffice Manager- Payroll for 4 Brew Pubs- Maintained Staff Files- Audits- Monitored Cash outs

Appied Management Certificate, Business Administration And Management, General

Junior Accounting, Accounting And Business/Management

Education record