Tracy Thai Email and Phone Number

Organize and schedule meetings and appointments with sales representative and vendors for glassware and contactsResponsible for ensuring office financial objectives are met by ensuring all insurance claims are entered correctly and paid, planning the expenditures such as necessary glassware, analyzing variances and carrying out necessary corrections that may ariseManage relationships with vendors and service providers ensuring that all items are invoiced and paid on timeProvide excellent customer service to patients and ensure all complaints are handled in a professional mannerResponsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitoredResponsible for developing, implementing and updating office policies by setting up procedures and standards to guide the operation of the officeEnsure that results are measured against standards, while making necessary changes along the wayAllocate tasks and assignments to subordinates and monitor their performanceEnsure top performance of office staff by providing them adequate coaching and guidanceRemain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publicationsEvaluate and manage staff performanceOrganize orientation and training of new staff membersCoach, mentor and discipline office staffEnsure filing systems are maintained and currentEstablish and monitor procedures for record keepingEnsure security, integrity and confidentiality of dataOversee adherence to office policies and proceduresAnalyze and monitor internal processesSubmitting daily reports to office ownerMonitor and maintain office supplies inventoryHandle customer inquiries and complaints

• Monitoring each stage of fabrication and installation for projects at Motiva Refinery• Take inventory of material shipments• Verify materials with corresponding heat numbers• Visually inspect welds and bolt ups• Coordinate Non-destructive Testing companies for proper testing• Reading isometrics and specifications• Making sure employees are following documented procedures and standards • Collect and organize documents related to project• Create electronic and hard copy of turnover packages for client and employer

• Manage a cash drawer of at least $500• Interacting constantly with military personnel• Responsible for credit card and cash transactions• Stocking and organizing shelves with new products

• Managed quality control documents for multiple projects through Excel • Managed welder certificates and continuity log• Assist Superintendent with purchasing piping material for projects • Documented daily productivity of workers in the field• Created and tracked productivity • Created RFQ and RFI’s for Mechanical department • Maintained records through paper and electronic filing • OSHA 10 Certified• Wrote requests and gathered information for NDE Testing

• Manage a book of customer accounts• Maintain a great relationship with customers and carrier base• Build new relationships with customers and carriers• Communicate directly with logistic carriers• Negotiate freight cost with customers and carriers• Assess changes in the market for transportation

• Maintain the flow of money through credit card, cash and check transactions • Organize food for each customer’s order• Assist customers with their specific needs and wants• Work with members to help satisfy the needs of customers• Work intermittently at home and at Lubbock• Help manage a crew of 5-6 carhop