I manage and supervise residential treatment programs through OMH and OASAS for Mentally ill and Substance Recovering adults. Opened new 12-bed OMH Supportive Apartment Program. Managed all administrative aspects of the agency's residential treatment services. Managed 6-10 direct care staff and a psychiatric nurse with over 54 clients at any given time. I sit on the Residential SPOA committee and screened potential OMH referrals, coordinated admissions, and started their case management. Worked with DSS, OTDA, Medicaid and Managed Care Organizations, as well as with hospitals, psychiatric centers, rehab facilities in providing housing and rehabilitation services for disabled adults,Addressed program and policy issues, enforced rules and regulations, developed best practices and improved service delivery. Kept up-to-date, thorough and accurate case files. Educated residents and families about available services and resources. Collaborated with management, direct care staff, and state agencies to identify and accomplish agency objectives. Oversaw the intake process for all new residents. Coordinated discharge planning to create smooth transitions into the community. Secured residential apartments including leasing, shopping, set-up, and move-in of clients. Entered client data in a centralized database and maintained up-to-date case records for all clients. Trained all direct care staff from orientation to managing caseloads of 4-6 clients at a time. Day to day communication with OMH and OASAS clients to resolve behavioral, financial, community, mental health treatment, substance abuse, and work related issues. Instrumental in the coordination of care and services between OMH clients and their clinicians, day programs, treatment programs, employers, landlords, legal services, etc. Fund-raising and development with outside agencies to secure free tickets to events, clothing and other necessities, financial assistance, and other benefits to residential clients.

I manage and supervise residential treatment programs through The Office of Mental Health and OASAS for Mentally ill, Developmentally Disabled, and Substance Recovering adults. Opened new 12-bed OMH Supportive Apartment Program. Managed all administrative aspects of the agency's residential treatment services. Managed 6-10 direct care staff with over 31 clients at any given time. I sit on the Residential SPOA committee and screened potential OMH referrals, coordinated admissions, and started their case management. Worked in conjunction with OPWDD and Medicaid Service Coordinators in providing housing and rehabilitation services for intellectually disabled adults,Addressed program and policy issues, enforced rules and regulations, developed best practices and improved service delivery. Kept up-to-date, thorough and accurate case files. Educated residents and families about available services and resources. Collaborated with management, direct care staff, and state agencies to identify and accomplish agency objectives. Oversaw the intake process for all new residents. Coordinated discharge planning to create smooth transitions into the community. Secured residential apartments including leasing, shopping, set-up, and move-in of clients. Entered client data in a centralized database and maintained up-to-date case records for all clients. Trained all direct care staff from orientation to managing caseloads of 4-6 clients at a time. Day to day communication with OMH and OASAS clients to resolve behavioral, financial, community, mental health treatment, substance abuse, and work related issues. Instrumental in the coordination of care and services between OMH and OPWDD clients and their clinicians, day programs, treatment programs, employers, landlords, legal services, etc. Fund-raising and development with outside agencies to secure free tickets to events, clothing and other necessities, financial assistance, and other benefits to residential clients.

Key Publicist for CEO Raun Kauffman's 10 city UK lecture tour 2 years in a row planning the itinerary, agenda, marketing, and promotion abroad for 10 cities including London, Dublin, Glasgow, and France Creating and implementing publicity campaigns within marketing and development departments in this worldwide, international non-profit teaching and autism treatment organization. Writing press releases, securing radio, television, newspaper and magazine coverage for the organization and it's participants. Obtaining interview opportunities and coverage for the CEO and other key teachers and senior staff members and clients, as well as publicizing newsworthy events for our operation. Developing and maintaining relationships with reporters, editors, writers and other international key media contacts to ensure inclusion in their projects.Continuous contact with all local and international media personnel with updates on news and events and to maintain local and worldwide content in event listings. Developing and maintaining relationships with key members of outside autism organizations and treatment facilities, authors, teachers, clients, families, and celebrities to cross promote and secure media attention and publicity opportunities. Working closely with the marketing and development departments as well as the CEO and senior staff members on brochures, literature, and marketing materials, as well as coordination of fund raising efforts.

As sole owner of Baisden Design, I provided creative and intuitive interior design solutions for both residential and commercial clients. My services included space planning and renovation, color psychology and color selection, lighting design, furniture, shopping services, art selection, custom window treatments, kitchen and bath design, and decorative painting including faux finishes and handpainted murals and furniture.I have been featured in several magazines including Berkshire Living and The Florist, as well as The Times Union paper in Albany, NY. I created spaces in 3 Vanguard Showhouses for The Albany Symphony Orchestra and redesigned several restaurants, retail stores, law and health care offices.I have given many seminars on Feng Shui, Color Psychology, Faux Finishing, and Intuitive Design.