maintained database for families funeral/cemetery, pre-need/at-need, and concerns to ensure the process of placing a loved one is met by proper protocol with compassion exceptionally skilled in assisting families in designing, memorializing and placement of Headstones, vases and Locations of their loved onesstrong communication skills with the ability to defuse problematic circumstances and create winning solutionsCapable of operating various office equipment like fax machines, scanners, telephones, typing machines, ComputersSupport Funeral/Cemetery Directors with but not limited to: Death Certificates, Updating IWO's, IOA's, Marker Log, Gelco Reports, Deeds for property and property cards

responsible for supporting all staff.Met with and advised families on how to memorialize their Loved ones.processed/data entry of various types of paperwork to execute proper service for families in a timely manner. ex. death certificates, IWO's, IOA's. marker placement formsAR/AP ex.sourcenet, check reconciliation,Pcardmaintained logs/reports ex. marker log, Gelco reports, deed's, property cards, HMIS network

Managed Used Car, Detail and Quick lube DepartmentsSetup and followed through on customers auto repair/servicesPrepared and Managed customer and salesman databasesDemonstrated exemplary judgment in handling customer concerns and conflictsSupported service advisors, parts department, Service Managers (administrative duties) and auto technicians to obtain customer satisfactionExpanded and Improved used car department to exceed office goals