Tracy Workman Email & Phone Number

Olympia, Washington

With extensive unemployment and administrative law knowledge I build effective client relationships with employers who are in need of a Third Party Administrator for unemployment representation. Innovate solutions to meet clients' ever-changing needs and ensure ROI goals are successfully met and unemployment taxes decrease. Cultivate and maintain business relationships with decision makers. Partner with industry experts to address key business issues and opportunities. Maintain competitive knowledge to increase risk management strategies. Work closely with clients to make certain client expectations are met. Monitor state legislative actions on unemployment laws which might impact industries represented.

Lacey, Washington

Marketing and sales of Unemployment and Workers' Compensation services. Managed client accounts and relations. Represented clients at unemployment hearings. Analyzed problem areas and devised solutions for represented organizations. Conducted organizational training. Set and implemented goals and improved processes to meet short and long term objectives.

Olympia, Washington

Oversaw the management of four programs. Assisted program managers with program development and strategic planning. Legislative liaison. Drafted legislation and program rules. Worked with staff to develop creative, effective marketing practices. Developed complex statistical reports for agency directors and legislative members. Designed and created training materials. Oversaw the management and allocation of four budgets.

Lacey, Washington

Represented 225 organizations for unemployment management. Represented clients on appeal and/or grievance hearings. Trained clients on staff safety, policies and procedures. Worked in sales strengthening and broadening relationships.