Driving performance of 345 colleagues across 71 sites, piloting key initiatives and measuring growth.

Experienced Area Leader with a demonstrated history of working in the banking industry. Skilled in Business Relationship Management, Business Planning, Change Management, Leadership, Development & Coaching and Customer Service.I lead a team of 15 Small Business Managers in supporting customers in their Start up plans, growing their business and contributing to the economy. I am an advocate of building external stakeholder relationships and networking.

Support a portfolio of Mass Affluent clients in their everyday banking needs. I build rapport and trust with a broad range of high net worth, professional individuals.Responsible for combined debit/credit balances of over £35m within portfolio. Adhering always to regulatory guidance in line with the FCA across various product lines including lending, insurance and new client on boarding. Recently completed my IFS training, retail certificate Experienced in managing complex lending facilities and requests

I was an intrinsic part of the management team that led 16 people in varying roles, to success. I structured annual plans based on the local market data, breaking down individuals required contribution. I supported team members in their ongoing develpoment and effectiveness, conducting regular 1-2-1's that provided clear visions and achievable goals. Disciplinary, Capability and Grievance trained, General Insurance Supervisor trained.

Similar to the Assistant Manager role except I had full responsibility but for a smaller team