Tracy Yu Email & Phone Number

In my role, I serve as the go-to HR contact for 500 employees, managing inquiries related to policies, benefits, and leaves. I ensure HRIS data integrity by overseeing new hire processes, employee changes, and offboarding. As the subject matter expert on League and BambooHR, I support system functionality and benefits enrollment. I also administer leave.

I was the primary HR contact for 450 employees across Canada and the US, achieving a 4.97/5 satisfaction score for handling inquiries. I led onboarding, managed I-9 verification, and oversaw the benefits enrollment for new hires, particularly from acquisitions. My role also involved employment services, payroll coordination, and leading new hire.

As the primary HR contact for 800 employees, I provided a wide range of HR support, including employment verifications, payroll processing, and benefits administration. I played a crucial role in the onboarding of over 350 new hires, ensuring smooth integration into the ICS branch. I took the initiative to implement an email categorization system that.

I assisted with the full-cycle recruitment and selection of full-time and summer positions I was also responsible for leading a policy revitalization project, reviewing 50+ HR policies and presenting revision recommendations to senior management. This project played a key role in updating and improving the company’s HR practices.

As a HR and Office Assistant, I fulfilled reception duties including filing, mailing, handling calls and meeting set up. I also facilitated the onboarding of new employees onto the LearnON platform and managed offboarding tasks, including exit interviews and asset recovery. Created detailed summary documents on employee support programs and co-op placements.

As a Resource Management Coordinator, I monitored the utilization of over 700 team members in the Bell Business Unit, optimizing staffing and human capital allocation. I was responsible for coordinating resource placement, ensuring that candidates with suitable skills were matched to available projects. Additionally, I prepared weekly resource management.

Toronto, Canada Area

I managed full-cycle recruitment for 50+ positions, coordinated interview logistics, and enhanced recruitment processes by redesigning a candidate experience survey to improve interview experiences.

Waterloo, ON

As a HR Assistant, I was responsible for entering and maintaining employee data from TD1 forms in PeopleSoft, ensuring compliance and up-to-date records. I reviewed and validated payroll transactions, including salary adjustments, deductions, and terminations, ensuring accurate and timely processing. I also conducted monthly reviews of year-end audit.

Richmond Hill, ON

Reviewed and updated membership contracts for 1,500+ members, ensuring accurate account information in the company database. Organized and filed member contracts efficiently and handled mass mailings of promotional materials to drive sales and attract new members.

Bachelor Of Arts - Ba, Honours Psychology & Arts And Business - Human Resources Management Minor

(With Distinction - Dean's Honours List)

Post Graduate Certificate, Marketing