Tracy Johnson Email & Phone Number

South Island And Lower North Island, New Zealand

• Working for Bulletin (part of MessageMedia Group, owned by Sinch Global) and partnering with Spark NZ channels on a sales strategy to successfully support their customers with their business communication requirements.
• Sales, education and promotion of SMS Gateway and Mobile Messaging Solutions.
• We help organisations create more engaging experiences with their employees and customers. Increase the speed in which you can communicate and reach over 90% of your intended audience within 90 seconds!
• 2024- nominated as the Co-Regional APAC Lead for our Women's Empowerment Employee Resource Group, Sinch's first ERG dedicated to fostering diversity, equity, and inclusion.

Wellington & Wairarapa, New Zealand

A voluntary/ elected role. Provide guidance and advice to steer the organisation towards a sustainable future to champion volunteering and build strong connected communities.

Wellington & Wairarapa, New Zealand

• Part time role facilitating business, women & teen/parent workshops
• Speaker, resilience and goal setting mentor
• Arrange local events called #Goals – Inspiring speaker series for teens and parents. Opportunity for community to come together to hear inspiring speakers and share how they can support each other towards their goals.
• Host a number of wellness talks and networking events. Aimed at raising the resiliency and wellness of communities throughout NZ. Providing networking and collaboration opportunities for individuals and businesses.

Wellington & Wairarapa, New Zealand

A voluntary/ elected role. Represent NZ marketers, provide guidance and advice around the delivery of marketing events and areas of interest for Marketers.

Global Role Based Out Of Wellington Office

• An account manager role supporting a wholesale channel of 80+ contracted customers (registrars) based in NZ and across the globe (who have 20,000+ re-sellers between them). A focus on the promotion and sale of.nz.
• Implemented and lead live e-learning sessions to educate on a wide range of industry topics including policy, customer portal, marketing and consumer insights
• Conduct a business review meeting to sign off agreed goals between customers and organisation
• Lead an annual customer conference
• Representing.nz globally at industry events, ICANN and business meetings. Promoting best practice, education and creative thinking

Wellington & Wairarapa, New Zealand

A part time role conducted outside of my full time job hours. Offering Marketing insight and social media management. Filming of auctions. Collaboration on events.

Wellington And New Plymouth, New Zealand

• Promotion to managing a team of Client Development Trade Brokers. Accountable for team reaching sales targets. Planning and analysis with team
• Manage a client base of Bartercard members in the Wellington and New Plymouth area. Increasing the income generated from the client base
• Build business relationships
• Proactive enforcement of customer contracts
• Membership sales
• Assessed as a top performer, selected for 6mth Executive coaching with Fino Consulting Ltd, providing training in leadership impact

Wellington And New Plymouth, New Zealand

• Assisting business owners from small to large business to achieve their business goals via trading and networking opportunities I presented them. Increasing the income generated from the client base of Bartercard.
• Proactive enforcement of fair trading
• Build business relationships
• Delivering exceptional customer service to accounts that are at risk of closing. Developing these accounts into Key Accounts
• Planning and analysis for focus to reach monthly targets

Wellington & Wairarapa, New Zealand

• Fixed Term Contract at head-office
• Ensuring overall efficiency of office
• Switchboard/reception
• Diary management for staff
• Travel bookings
• Petty cash management

Wellington & Wairarapa, New Zealand

• Tender for projects. Quote products via house plans
• Building relationships with merchants and builders to increase sales turn over
• Place merchant orders
• Co-manage Housing NZ contract
• Marketing and event assistance
• Manage inbound and outbound phone calls following the “6 Step Internal Sales Process”

Wellington & Wairarapa, New Zealand

• Reception and switchboard services
• Marketing and event assistance
• Room bookings/ Liaise with on-site kitchen regarding orders
• Work with team to ensure client service standards remain high
• Carry out workstation assessments for all staff
• Appointed to Safe & Well committee – Address health and safety issues

Wellington & Wairarapa, New Zealand

• Supervising non-custody parent or relative having visits with children
• Ensuring children's safety at all times
• Remaining extremely vigilant and observant throughout visit
• Writing factual assessment court document after every visit
• Use training techniques to diffuse volatile situations

Wellington & Wairarapa, New Zealand

Lead a group of school age children through Gymnastic routines. Ensuring safety during movements.

Micro-Credential, Psychology Of Wellbeing, Course

Activities and Societies: Online learningHow to boost and enhance the different aspects of hauora (health). Latest research, ideal for.

Online Learning And Half Day Workshop

* Understanding Te Tiriti o Waitangi workshop and * Applying Te Tiriti o Waitangi

Education record

A membership network for governors to discuss what good governance looks like. Offers value through advocacy, networks, governance.

Getting Started With Governance Workshop, One Day Workshop

A practical guide to governance

Training Certificate, First Aid, Level 1

Completed full day training July 2019

Activate Leaders Programme, Organizational Leadership, Recipient Of Emerging Women Leader Full Scholarship

Certificate, Written Communication For It Prefessionals

Full day course 22 March 2017

Certificate, Social Media For Marketers

One day short course

Tableau Desktop I, Fundamentals Training

2 day training course 6-7th December 2016

Education record

- Introduction to Health and Safety for Managers & Supervisors - Great Customer Service over the Phone

Education record

Infant Massage Instructor Course

Education record

- Social and Community Work Practice I - Human Development I

Education record

- Organizational Psychology - Psychology and Contemporary Issues