Tracy Alexander Email & Phone Number

South Africa

Bryanston, Gauteng

• Act as Authorised Dealer Manager for the KwaZulu-Natal and Namibia region.• Offer first-class product training to relevant Sales individuals.• Perform presentations to Clients, Visual Designers, and Architects.• Select suitable products relevant to the market for the Dealer Showrooms.• Prepare accurate costings in terms of price lists for Dealer pricing.• Submit proposals for tenders within the region.• Manage Dealer orders. • Educate Clients on bigger onsite projects on site where required.• Effectively manage new Business opportunities across the Hospitality, Corporate, Interior Designer, and Architect industries.• Successfully develop and maintain new and existing Client relationships.• Manage each project to ensure that installations are in line with the Client project plan.• Prepare accurate project costings for both local and export projects across Africa.• Prepare and submit quotations and tenders.• Liaise directly with Freight Forwarders with regards to shipping instructions.• Present to Dauphin Corporates on solutions offered in the built environment.• Educate Users on products installed and ensure they align with strong ergonomic principles.• Assist Designers on specific projects to advise on interior colour schemes and offer outsourced products to compliment Dauphin’s solutions offering.• Obtain new leads.• Stay up-to-date on industry standards and trends.• Work closely with local Soft Seating Manufacturers to customise designs for Clients’ soft seating requirements.

• Prepared progress reports on drawings issued on a weekly basis to the Managing Director in Netherlands.• Made follow ups on drawings allocated to the Draughtsman and communicated any problems that might arise.• Payroll Management. • Attended weekly meetings with 8 Draughtsmen.• Compiled the final Website that aligned with Netherlands and best suited the South African market.• Finalised product brochures.• Managed sales and marketing activities with regards to drawing solutions offered by the Organisation.

• Successfully managed the United Kingdom fabric brand and a sales team of 17 individuals across South Africa. • Identified key Customer Accounts in South Africa that suited the brand and drove sales in Retail Stores.• Visited key Accounts on a quarterly basis across the Country.• Presented new product lines on a national basis to Branch sales teams.• Liaised daily with sales teams with regards to key Account sales activity and brand sales in Stores.• Prepared monthly Sales reports which outlined market activity with regards to product, sales, and Competitor activity.• Prepared monthly reports to the Principle in the United Kingdom on South Africa’s activity and progress of brand placement in Retail Stores.• Successfully managed the internal brand administration and ensured that any problems were resolved timeously. • Managed national sales and the promotion of soft furnishing fabrics to Interiors Designers and Architects.• Worked closely with the Design Director on special fabric developments confined to Hotel groups.• Liaised daily with Sales Representatives and offered assistance in any problems they were encountering and advised on improving the Business.• Prepared accurate monthly Sales Representative reports which detailed sales achieved, products promoted, and any areas of concern with regards to products offered, Competitor activity, and Administration.• Prepared monthly reports to the Managing Director with regards to targeted Customer activities, project progress, and strategies within the Hospitality industry.• Managed daily projects of Hotel contracts with local Hotel groups as well as export projects.• Oversaw the daily administration of the division.• Made daily follow up with the Administrator Assistant placed orders, quotations to be issued, and telephonic queries.

Sales And Marketing Management

Bookkeeping Diploma

Matriculated: National Senior Certificate