Tracy Ash Email & Phone Number

Manage the day-to-day operations of the COO organization, facilitating communication and collaboration between the functions and across Kyndryl. Drive special projects supporting budgets, culture and initiatives supporting the organization’s goals and strategy. Create a thriving environment for the COO to execute operational transformation and business priorities effectively and efficiently.

Drove key Asset Management transformation initiatives across the West Key Markets (US, CA) & Latin American Strategic Markets through partnership and a broad company approach. Provided local deal support and executed global initiatives locally.

Boulder, Colorado, United States

Led a growth minded, highly engaged (best in class) medium sized global organization of 300+ delivering IT Global Asset Management (GAM) services across 700+ IBM US and Canadian clients

Boulder, Colorado

• Designed and deployed a global transformation program to up-skill a talent population of 1900+ with strategic skills aligned to aggressive tool deployment schedules. • Created an informative, timely and transparent communications platform that fostered an inclusive transformation journey by incorporating the voice of the employee through various collaborative approaches.

Boulder, Colorado

• Led the delivery of Global Asset Management (GAM) services across North America supporting 400+ IBM GTS Services Delivery Strategic Outsourcing Accounts. • Managed $46M budget delivering 24% YoY efficiency with a team of 250+ staffed globally, primarily located in strategic global delivery centers driving services optimization with a compliance focus.

Boulder, Colorado

Change agent & mobilizer for integrating strategic growth plays and delivering flexible and quality Asset Management solutions to our clients. Implementing agile methodologies across the Transition & Transformation (T&T) organization to transform & globalize the operating modelReducing cycle time & issue resolution times by gaining efficiencies through automation, analytics and coaching self-directed empowered teams.

Boulder, Co

Worked directly with the Global Asset Management Director and executive leadership team to drive operational programs, management systems and global initiatives supporting the growth of the business, delivery excellence and organizational structure. Drove alignment across global service line business units and served as a tactical resource in solving problems and implementing change by using discretion, judgment, and end to end knowledge of the business. Provided a broad range of operational support to the leadership team to improve operating efficiency through better processes, metrics and communications. Responsibilities included developing key messages and executive presentations, as well as ensuring adequate preparation for executive cadences and active involvement in planning and preparing for strategic and operational reviews.

Boulder, Co

Asset Support Manager for 50+ IT ClientsCoached & mentored a high functioning team on IBM's strategy, market performance and organization's goals. Simplified complex goals and helped team to align priorities with IBM's strategic direction. Partnered with clients to deliver contractual service and provide recommendations & analysis for enhanced delivery options.