Tracy Avant Email & Phone Number

Relationship Builder: Partner with Harley-Davidson dealer operators to collaborate on growth strategies, employment, marketing, and sales. Ability to champion ideas/projects and influence key stakeholders and decision makersPartner with Harley-Davidson Executive Leaders to facilitate execution of new programs, and power the sales pipeline. Build and enhance relationships with internal stakeholders to support underwriting and funding programs, while creating strategy and bridging relationships between dealer partners and policyManage North Atlantic region for HDFSI - region experienced growth of 19.62% in 2021. Total funding in region $136,014,971. Travel to industry events and relevant conferences

Manage 208 stores in North Carolina, South Carolina and Tennessee. Generated $47,854.88 in 2008 in sales via leads.* Maintain 120 day rotation in contacting and on site visits; work with District Managers to generate consultative sales.* Execute top down approach by meeting with dealer principles and owners to convert prospects into clients.* Train dealership personnel on eContracting, eMenu (for maximum back end profit), Salesmaker (for maximum front end profit), Inventory Pro (new/used inventory solutions) and Compliance Pro (sell advanced compliance training to dealers).* Maintain relationships with General Managers, General Sales Managers, Sales Managers and Finance Managers.* Manage collections for delinquent dealers; maintain current knowledge of software and industry changes and trends. * Resolve contract disputes, address product cancellations with dealers; generate daily reports using salesforce.com* Increase utilization in all Dealertrack products 3% per quarter.

Responsible for recovering all Consumer Loan Losses (Subprime Auto Secured and Unsecured accounts). * Follow up on delinquent and charged off accounts and make all efforts to collect loans owed to the bank. * Contact delinquent customers to secure balances and determine reasons for charge off - accounts may be in an active recovery or bankruptcy state. Review accounts for salary offset, legal and agency referrals to vendors as well as make recommendations to management regarding outsourced accounts.

Executive Coaching Certification

Bachelor Of Science

Bachelor Of Science, Political Science