Tracy Liang Email & Phone Number

Highly motivated and result driven Credit and Collections Specialist, with over 17 years of successful collections experience at DB Schenker of Canada, a global logistics and supply chain company. Mandated to collect over 10 - 20 million dollars monthly, maintaining oversight of 350+ accounts, including the most complex and profitable accounts within the corporation. Proven record of saving millions of delinquent dollars, meeting corporate targets and maintaining DSO within 30 day limit. Recognized by my National Collections Manager as the best collections specialist for the past 5 years. Key Achievements:- Global recognition for ability to recover 2.9 million dollars aged 1+ year on a global group account, after failed attempts by several collectors in recovering aged balance.- Key contact in liaising between DBSchenker's most profitable client and our IT department in fixing major EDI (with IT) issues and attaining subsequent release of 5 millions dollars owing. - Established a strong relationship with a long-term client and reduced the DSO from 120 days+ to 60 days.- Assisted a client through a Chapter 11 filing, and initiated a program to incorporate a deposit and monitored all transactions to satisfy the internal restrictions. Since the recent completion of the filing, this account has become one of DBSchenker's top billing global accounts.

Listed skills include Logistics, Supply Chain Management, Logistics Management, Freight, and 9 others.