Tracy Vo Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, US

Phoenix, Arizona, US

Phoenix, Arizona, US

Boise, Idaho, US

• Build relationships with pharmacy and merchant business executives to interpret and translate reporting needs to developers
• Create and maintain thorough documentation of business requirements, changes in business requirements, and data processes via JIRA, Confluence and Sharepoint
• Collaborate with developers and business on reporting and code validation, using Teradata, Oracle SQL Developer and Excel

Austin, Texas, US

• Business Analyst & Product Owner for the client in the grocery/consumer packaged goods industry
• Collaborate with VP-level leadership (located outside of Arizona) and local developer teams to identify intelligence needs and translate those needs into technical requirements

Tempe, AZ, US

Research: using technical skills (SQL, Excel) and soft skills (speaking directly to business owners), I report on metrics related to efficiency, cost and quality for our production operations.Story-tell: I tailor reporting to the audience, teach them how to get the best use out of the reporting, monitor to make sure it serves its purposes, and/or modify to.

I work with other business sponsors, train new ambassadors, provide data and technical assistance, and provide operational support on an as-needed basis for any of our events (shows, seminars, workshops, etc.).

Los Angeles, CA, US

-Collaborate with global supply chain management to develop planning model for 2015 inventory budget; improved planner visibility to days of supply targets and alignment with 2015 targets-Develop product returns process in partnership with customer service and warehouse teams-Serve marketing, supply chain and financial functions by providing time and.

Purchase, New York, US

-Manage daily 25-person frontline team to achieve safety, service and productivity goals-Develop rewards and recognition program for invoice accuracy, resulting in better-than-target performance for 7 consecutive periods -Engage team members with labor business, performing $120K better than labor plan in 2013-Achieve food and occupational safety.

-Support planning and buying teams with analysis and recommendations for order changes and SKU distribution -Manage and provide weekly reporting on inventory performance for kid’s accessories and women’s hosiery for 3,700 North American stores -Produce Excel-based tools to efficiently re-distribute a Top 10 SKU in my category and establish control of SKU.

Richmond, Virginia, US

• Discussed pricing, inventory, and related business opportunities with retail customers in convenience stores, mass merchandisers, grocery stores, and independent smoke shops
• Performed field research and data analysis on 50 stores to identify a growth opportunity; presented findings and action plan to upper management

San Francisco, CA, US

• Developed various marketing strategies and campaigns
• Coordinated the "RA, Paper, Scissors" Tournament (Oct. 2008)
• Drew nearly 8,000 active users to Notehall.com in one semester
• Created entity relationship model to coordinate user-submitted applications

• Performed cash transactions through register
• Provided customer service by answering questions and giving special assistance when needed
• Maintained tidiness and cleanliness of each department's inventory

• Escorted Alzheimer's Disease and Dementia patients around the facility and assisted with in-house church services.

• Shadowed the club managers to understand the social responsibilities and challenges of non-profit organizations.
• Interacted with underprivileged children ages 5-17 in daily activities and field trips.

• Learned about biotechnology and basic lab technique
• Practiced Polymerase Chain Reaction and Western Blot techniques