Tracy Bateman Email & Phone Number

Los Angeles, Ca, Us

Exton, Pa, Us

The Strategic organization for Ricoh focuses to the support of the top US and Global accounts. Our priority is to support organizations with thought leadership in four key areas: Process Automation, Remote Working, Smart and Safe Workplace and Cloud and Infrastructure Services. Ricoh brings customized solutions in key Verticals such as: Financial Services, Healthcare, Manufacturing, Insurance, Life Sciences & Pharmaceuticals and Retail. Ricoh’s deep understanding of industry interdependence, innovative thinking and cutting-edge solutions allow you to adapt, overcome and thrive. The strategic organization works together, collaboratively, with our top clients to solve business problems with technology, services and through co-innovation.

Los Angeles, California, Us

Las Vegas, Nevada, Us

Sales Leadership | SaaS Solutions | GTM Sales Strategy | Client Partnerships | ConsultingProvide first-class solutions for clients such as Claro, DreamWorks, Coplex, CenturyLink, Kroger, and others. My goal is to identify and address the client’s specific pain points and objectives. Provide consulting for e-commerce, pos, social media marketing and real time listening analytics, GTM sales strategy, vendor/partner management, statement of work and proposal development, team building and sales generation. I also establish and nurture trust-based partnerships with enterprise clients by connecting with the executive-level and presenting them with large-scale solutions to create sustainable growth.Key Achievements:Helped grow company revenue from $0 to $1.8M – I developed a business plan, sales strategy, business processes, social media analytics, and a TEM SaaS offering in addition to initiating client partnerships and agreements, provided training and served as Sales Overlay and Subject Matter Expert.Saved a client (Luminate) $252K across three years and $1.4M in salaries – I leveraged a full suite of IT managed services, integrated CenterGrid data center and managed services, optimized resources, and enhanced technology stacks to increase efficiency.Built a strategic plan and GTM strategy to maximize ROI for a multi-location retail kiosk launch initiative; I devised a monthly and daily cost-to-pay analysis for the client’s retail booths as well as drafted contract terms and determined the appropriate headcount.

Miramar, Florida, Us

Business Development / Product Offer Manager / Go To Market Strategy / Product Commercialization / Sales Strategy / Subject Matter ExpertAs the business development lead for Retail, executive management appreciated my extensive experience, passion for data science, enthusiasm for technology & innovation, business acumen, and positive attitude. I built a business unit from scratch, which allowed the company to offer a new portfolio of products and services including eCommerce, POS, IoT, and TEM SaaS while growing market share in the U.S. I designed a dynamic go-to-market strategy to support retail, hospitality, and other verticals. At the same time, I leveraged global customer relationships and researched market trends, data/analytics, and emerging technologies.Key Achievements:Commercialized new Claro offerings for a major food & beverage company with distributions throughout Mexico to increase viewership by 2000% - We created data-driven promotions in specific markets by using social media listening and analytics to tap into online chatter about the brand and its use in visualization spanning 187 languages.Planned, negotiated contracts, drafted commercial terms, and managed partnerships – I used Lightspeed, BIG Wireless, Cvent, Asignet, TalkWalker, Shopify, and Magento design partners, plus conducted sales presentations to C-level executives, developed training curriculum and provided training across the organization.

Monroe, Louisiana , Us

Global & California SLED Sales / Business Development / Contract Negotiations / New Logo AcquisitionThe Regional Vice President selected me to rebuild the California SLED (state, local, and education) team. My role included overseeing solutions sales, statewide business acquisition, contract compliance, and growth. I led a team of sales representatives and account managers, in addition to a separate group of engineers and PMO experts accountable for $11.9M in annual revenue. I impacted enterprise client success and forged relationships with new acquisitions through strategic leadership and tactical coordination of resources.Key Achievements:Negotiated a $5.4M RFP contract with USC Health System and a $72K per-month contract with Vantage Oncology – I completed an in-depth analysis of ROI along with adding advanced products/services and capabilities.Integral player in the region’s 150% year-end close – I continuously built and coached the team in addition to collaborating with the Product, Finance, Legal, RFP, and Large Deal Pursuits to close complex deals with new clients.Led strategic planning and management of critical enterprise partners – I forged and nurtured relationships with Amazon (AWS Government), ADTRAN, Avaya, West, Juniper, Ciena, ShoreTel, Cisco, HP, Dell, Cyxtera, and Looking Glass.

Cincinnati, Ohio, Us

Technology Innovation Sales / Business Development / SaaS TEM & Cloud Computing / New Logo AcquisitionLeadership brought me on board full-time after I served as a consultant and Subject Matter Expert for Kroger’s TEM SaaS implementation. In this role, I drove forward-progress using new technologies, compelling presentations, and clear communications with leadership and the team. I captured 20 new logos and increased brand awareness, customer success, and revenue growth through strategic executive-level selling.Key Achievements:Headed Kroger’s SaaS TEM implementation project, yielding $300K in annual savings in three months for them – I gathered critical data and initiated workflow and processes from multiple contracts, active/inactive network components, billing, accruals, and the accounting system into multi-level dashboards.White-labeled an AI-driven social media analysis platform – This provided real-time results for the business and management while allowing them to monitor issues and complaints via social channels and online media. Hunted and acquired 20 new logos within six months – This reinforced the CEO’s trust and resulted in me becoming his right-hand person for meetings with new customers and prospects in addition to generating revenue growth.Resolved client business issues through digital transformation – I lead the implementation of innovative technologies, including Zakta - Content Curation (Google), Vinimaya eProcurement (GE software partner), staff augmentation (Koncert IT joint venture), business process automation (Bluespring), and application development, among others.

Business, Management, Marketing, And Related Support Services

Business/Corporate Communications