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Product development leader with 20 years of experience leading cross-functional teams in the creation of consumer Internet websites, mobile apps, and AI/machine-learning driven products. Skilled in all phases of product evolution: strategy, market and user research, specifications, design, development, usability testing, performance optimization, and iteration. Well-versed in monetization models, customer acquisition, and business development. Experienced hiring top product management talent and fostering cohesive motivated teams.Specialties: Product strategy, product roadmap planning, project management, people management and mentorship, human centered user experience design, mobile applications, vehicle telematics, logistics software, commercial fleet management, EV management, product performance optimization, search relevance, display advertising, paid listings advertising, SEO, SEM, e-commerce, online payments, point-of-sale systems, retail, online travel, content products, search, internationalization, agile and design sprint methodologies
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Director Of Product Management, Commercial SoftwareGeneral Motors Jan 2024 - PresentDetroit, Michigan, Us -
Director Of Product Management, Brightdrop SoftwareGeneral Motors Aug 2022 - Dec 2023Detroit, Michigan, UsBrightDrop is reimagining delivery for an all-electric future, building smarter, greener and more efficient solutions for last mile delivery. Our products - electric vehicles, electrified containers, and software will help us decarbonize ecommerce delivery while reducing urban congestion and making our streets safer. As Director of Software Product Management, I’m responsible for building the software products that serve drivers, fleet managers, operations managers, store operators, and end customers.
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Vp Of Product ManagementGlobality, Inc. Feb 2021 - Oct 2021Palo Alto, California, Us -
Senior Director Of Product ManagementGlobality, Inc. Oct 2019 - Feb 2021Palo Alto, California, UsLed Globality’s product management in the US focusing on empowering the product development team to realize our vision of revolutionizing how companies buy and sell services using the power of artificial intelligence.
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Senior Director Of Product ManagementSkyscanner Oct 2017 - Oct 2019Edinburgh, GbSkyscanner (a CTrip company) is a $4 billion travel company, serving more than 70 million travelers monthly across 40+ countries. As Senior Director of Product Management, led the integration of destination content and UGC into the Skyscanner mobile apps and website. -
Vp Of Product And DesignTrip.Com Feb 2017 - Oct 2017Singapore, Singapore, SgTrip.com (acquired by CTrip/Skyscanner in 2017) has helped 60 million travelers discover places to go that are perfect for them. Trip's award winning product pioneered AI-driven, personalized travel recommendation and powered content for companies including Expedia, HomeAway, Hostelworld, TripCase and more. Trip was named Editors Choice by both Apple and Google, was one of Time Magazine's 50 Best Websites, and other accolades. As VP of Product Management and Design, led the product strategy, roadmap development, and product execution. -
Director Of Product Management - Search @WalmartlabsWalmart Labs Sep 2014 - Feb 2017Bentonville, Arkansas, UsHead of Product Management for @WalmartLabs Search, a team of 120 engineers, data scientists, designers, product managers and program managers. Managed a team of eleven product owners and analysts. Responsible for the search, browse, and category page experience for Walmart on the web and mobile apps. Drove product visioning and strategy, roadmap planning, relevance improvements, feature design and development, and business performance. -
Director Of Product Management, In-Store Experience @WalmartlabsWalmart Labs Jun 2011 - Sep 2014Bentonville, Arkansas, UsDeveloped and piloted innovative mobile and web features to transform the Walmart customer multi-channel experience: Store search and store maps, in-store touch screen applications, endless aisle, store customer check-in, and digital coupons.
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Director Of Product ManagementKosmix Feb 2008 - Jun 2011Product owner RightHealth.com, the 3rd most visited health information website in 2010. Led product strategy, design, content and feature development, partnerships, monetization, SEO/SEM traffic acquisition. Acquired by @WalmartLabs in June 2011
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Sr. Product Manager, Yahoo! TravelYahoo! Nov 2003 - Feb 2008Sunnyvale, Ca, UsProduct owner for the Yahoo! Travel Guides, a top travel research destination. Drove the launch of community and personalization features including user ratings and reviews, Yahoo! Trip Planner, message boards, Yahoo! Answers, and user-submitted photos. Responsible for redesigning Yahoo! Travel to drive user engagement, SEO optimization, and monetization through product listings. -
Sr. Product Manager, Payment ServicesVerisign Aug 2000 - Nov 2003Reston, Virginia (Va), UsProduct owner the Payflow Pro internet payment gateway SaaS service. Launched fraud monitoring and new payment options including funds transfer. Grew customer base 900% to 40,0000 merchants and small businesses. Acted as product expert and point of contact for escalation of customer care issues. Led internationalization of the payment services platform and successfully deployed to affiliates in Canada, Denmark, Australia, and Singapore. -
Ecommerce Program Manager, Supply Chain Program ManagerSun Microsystems Apr 1995 - Dec 1999Palo Alto, Ca, UsLed supply chain re-engineering projects to yield multi-million dollar inventory cost savings and significant cycle time reductions. Applied quantitative decision support models for balancing inventory exposure with end-product availability goals. -
Consultant, Yield ManagementDecision Focus Inc (Now Jda Software Group Inc) Aug 1993 - Apr 1995Provided asset optimization analysis and decision support tools to companies in the transportation and hospitality industries. Developed data models using SAS and SQL.
Tracy Chu Skills
Tracy Chu Education Details
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Cornell UniversityOperations Research And Industrial Engineering -
Stanford UniversityOperations Research
Frequently Asked Questions about Tracy Chu
What company does Tracy Chu work for?
Tracy Chu works for General Motors
What is Tracy Chu's role at the current company?
Tracy Chu's current role is Product Management Leader.
What is Tracy Chu's email address?
Tracy Chu's email address is tr****@****rip.com
What is Tracy Chu's direct phone number?
Tracy Chu's direct phone number is +141535*****
What schools did Tracy Chu attend?
Tracy Chu attended Cornell University, Stanford University.
What are some of Tracy Chu's interests?
Tracy Chu has interest in Education, Environment.
What skills is Tracy Chu known for?
Tracy Chu has skills like Product Management, E Commerce, Product Marketing, Analytics, Agile Methodologies, Product Development, Management, Leadership, Customer Experience, Social Media, Strategy, Marketing.
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