30 years experience within Customer Services / Customer Care14 years experience within the Construction Industry as a Customer Care Manager / Customer Service ManagerFull UK Driving Licence (manual)Key Skills:- Planning, organisation, and self-management.- Instigating and developing programmes.- Communications, interpersonal and customer relationships.- Team player, with commitment and loyalty.- Perceptive, receptive and intelligent.- Drive, with great desire to progress.- Gregarious, well liked, respected and confident.- Enthusiastic, highly motivated and looking for new challenges.- Dedicated to improvement.- Extremely hard working.Professional Qualifications:- Introduction to signing- First Aid Training- Asbestos Awareness- Scaffold Awareness- ECDL-Interview Techniques Workshop- Negotiation & Persuasion 2 Day Workshop- Debt Recovery in the County Court 1 Day CourseI enjoy spending time with my family and socialising with friends of a weekend either by going out for meals or entertaining at home. I like to travel, to encompass new sights and experiences. I read whenever possible and enjoy long walks with the dog (and Husband).
Listed skills include Customer Care, Customer Service, Customer Support, Customer Service Management, and 5 others.