Tracy Dsilva Email & Phone Number

Rushden, England, United Kingdom

London, England, United Kingdom

• Conducting COVID-19 testing in compliance with IPC guidelines advised by UKHSA.
• Ensuring the work processes in conformity to ISO 15189:2012 standard.
• Delivering a high-quality standard of service to every patient
• Entrusted responsibilities include daily QC checks and batch testing of antigen test kits, inventory management, monitoring the premise, and documenting QC assessments.
• Maintaining efficient teamwork in delivering excellent service.

London, England, United Kingdom

Mumbai, Maharashtra, India

• Publicising Stem cell banking, a new face of CURE to life-threatening diseases.
• Built relationships with ethnically diverse client groups to ensure an efficient service was provided and queries were answered quickly.
• Utilised interpersonal skills when liaising with a multidisciplinary team for providing excellent client service.
• Improved communication skills and assertiveness through regular cold calling and client follow-ups.
• Consistently achieved monthly sales targets demonstrating a dynamic and self-motivated personality.

Mumbai, Maharashtra, India

• Worked in the Clinical Microbiology Sector in the department of media preparations, bacteriology, and mycology.
• Attentively executed clinical sample handling like a receipt, collection, labeling, processing, and storage of the sample.
• Mastered various hands-on skills in sample processing with equipment like VITEK, BACT/ALERT, MGIT BACTEC, and GeneXpert Machines in compliance with the SOP’s.
• Cultured the work field etiquette of patient management, teamwork, and coordination.

Master Of Science - Ms, Pharmaceutical Analysis And Quality Control, Distinction

Activities and Societies: Student Representative and King's 100 Program- Co-Creator for policy draftI assisted Dr. Daniele Castagnolo in.

Bachelor'S Degree, Microbiology And Biochemistry, 3.66/4

Activities and Societies: Volunteer for GREEN VOICE, Blood Drive, Education Trainer at NGO