Tracye Jackson, Capm Email & Phone Number

Alpharetta, Georgia, United States

Collaborate with cross functional teams to evaluate project requirements and design solutions that satisfy criteria. Schedule and monitor activities to ensure that deadlines are met or to escalate an issue to avoid negative impacts to the project. Assist a team of developers in the creation of an automated regression testing system which will free up resources to perform more complex tests and bug fixes. Facilitate Bridge calls between testing teams and impacted systems to resolve impediments and allow testing to resume. Conduct Retrospectives to create lessons learned, foster continuous improvement, and maintain team cohesion.

Covington, Ga

Provide private one-on-one academic coaching to students, specializing in mathematics, SAT/ACT preparation, private school entrance exams and comprehensive study skills practices. Consult with parents and educators to design comprehensive academic programs for long-term study by collecting, analyzing and interpreting student data provided by schools, counselors and psychologists. Monitor, track, and report student progress on regular intervals.

Athens, Georgia, United States

Execute project plans to securely migrate the digital banking services of 80+ financial institutions to the Google Cloud Platform. Partner with internal teams to proactively mitigate risks by identifying potential hazards and communicating immediate solutions, staying informed about project deviations and conveying changes to customers. Maintain detailed records of individual banks and credit unions documenting their project activities and tasks and updating relevant reports. Create and share Excel spreadsheets to support team tracking activities and project objectives.• Enhanced customer satisfaction, as evidenced by a Net Promoter Score of 80, by embracing a customer-focused approach, resolving issues promptly and communicating project plans with frequency.• Cultivated strong relationships with team members and customers.

Tampa/St. Petersburg, Florida Area

Managed operations for premier tutoring company. Controlled scope, budget and schedule by adhering to project time and budgetary constraints, monitoring project status and collaborating with cross-functional personnel. Spearheaded activities of multiple teams assigning tasks, communicating status of projects and developing strategies to meet deadlines. Engaged with clients to collect requirements, propose academic plans, and create procedures for monitoring progress. Analyzed quality assurance data to identify potential risks and prepared responses to mitigate their impact. Prepared status reports and tailored presentations according to stakeholder specifications. Processed change orders and updated project documentation. Hired, trained, and directed team of experienced educators.

Tampa, Fl

Collaborated with educators, parents and students to define student learning objectives. Created comprehensive individualized scholastic plans and schedule of activities to lead students to academic success. Drafted timely reports detailing student growth and efficacy of academic strategy.

Clearwater, Florida, United States

Contributed to the development of $120 million territory in team environment selling computers and technology products and services to Value Added Resellers.