Tracy Eason Email and Phone Number
Sr Program Specialist, Honeywell, Industrial Automation at
@
HGS Healthcare Technology (fka HGS Colibrium)
Atlanta, GA, US
Tracy Eason's Location
Atlanta Metropolitan Area, United States, United States
Tracy Eason's Contact Details
Tracy Eason work email
- Valid
- Valid
- Valid
Tracy Eason personal email
n/a
About Tracy Eason
I am an Implementation Manager / Project Manager with extensive experience in the Healthcare Industry. My goal is to work with both internal team members and customers to deploy software products within the established timeline and budget. In my role, in addition to project management responsibilities, I am responsible for workflow consultation, data analysis and training the end-user.My Healthcare Industry Experience includes• Population Health Management• Value Based Care• Quality Programs: ACO / HEDIS / MIPS / PQRS• Provider Solutions• Payer Solutions• Network SolutionsI have held the following positions:• Client Implementation Manager • Project Manager• Corporate & Software Trainer• Training Manager• People & Process Manager• Mergers & Acquisition Program ManagerThe skills in which I exceed expectations are: • Project Planning / Software Development Lifecycle (SDLC)• Process Improvement• Data Analysis• Training• Problem Solving• Analytical Thinking• Team Collaboration• Customer Relationship ManagementSoftware Tools:• Microsoft Office Suite: / Word / Excel / PowerPoint / Project• Visio• Liquid Planner• Lucid Charts• Smart Sheets• JIRA• Confluence• SharePoint• At Task• Agile• Visual Studio / TFS
Tracy Eason's Current Company Details
Hgs Healthcare Technology (Fka Hgs Colibrium)
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Sr Program Specialist, Honeywell, Industrial Automation
Atlanta, GA, US
- Website:
- sagilityhealth.com
- Employees:
- 14247
- Company email:
- info@sps.honeywell.com
Tracy Eason Work Experience Details
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Hgs Healthcare Technology (Fka Hgs Colibrium)Atlanta, Ga, Us
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Sr. Program SpecialistHoneywell Apr 2022 - PresentCharlotte, North Carolina, Us -
Implementation Manager / Director, Business DeliveryHgs Healthcare Technology (Fka Hgs Colibrium) Jun 2018 - Apr 2022Westminster, Colorado, Us• Successfully facilitated and implemented Open Enrollment/Marketplace software for Large Carrier and Regional Health Plans according to CMS guidelines.• Developed and strengthened the client relationship throughout the implementation process.• Collaborated with internal teams (Engineering and Product) to successfully meet client and project objectives.• Revised and implemented processes and procedures to improve the software lifecycle methodology• Maintain project documentation including project plans, agendas/meeting minutes, risk log, action items, and resource plan throughout the project lifecycle• Managed and directed Delivery/Production Support Team consisting of Project Managers and Business Analysts/Consultants to support existing software applications.• Resolve client issues according to SLA’s. • Created project plans across engineering and delivery teams for new product development• Developed Resource Allocation tracking across engineering and delivery teams
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Corporate And Software Training ManagerPhilips Wellcentive 2016 - 2018Alpharetta, Ga, UsPopulation Health Management• Build & Maintain Company's 1st Training Department• Lead team of PHM Trainers and effectively communicated the goals and roadmap of the department• Organize and Facilitate Product training using subject matter experts as appropriate which resulted in over 40 scheduled training's attended by over 170 employees• Develop Product User Guides • Create and Maintain Training Catalogue and Library to successfully meet Quality Management System (QMS) requirements• Conduct Pre- and Post-Training Assessment to gauge training needs and effectiveness which was translated into the refinement of the training curriculum • Assist in defining the purpose, process and metrics to ensure the training programs are meeting current and future needs -
Project Manager - Quality Management SystemsPhilips Wellcentive 2017 - 2017Alpharetta, Ga, UsPopulation Health ManagementIn addition to Training Manager Role, I led the implementation of a Quality Management System (QMS) for Wellcentive.• Lead Q&R team and company subject matter experts in establishing the foundation of QMS. Project was completed within the time frame as outlined by Senior Management• Create Project Charter and Project Plan• Identify & Track Tasks, Milestones and Risks• Create Weekly Status Reports & Conduct Weekly Status Meeting with Q&R management and team members• Conduct Monthly Steering Committee Meetings with Stakeholders• Perform on-going communication with project team members and stakeholders on project health and risks to monitor adoption of this new corporate initiative for Wellcentive employees• Document 'As Is' and ‘To Be’ Process states for Service and Information Technology Teams which identified the business processes required to meet customer requirements and expectations• Write Work Instructions for Installation/Implementation components resulting in the business processes as released documents required for non-medical devices and for employee training
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Implementation ManagerPhilips Wellcentive 2014 - 2017Alpharetta, Ga, UsPopulation Health Management• Prepare and Facilitate Implementation Kick-off Meeting with customer• Create and Oversee project management tasks with customer and internal staff (technical and clinical team members) for the implementation of the Wellcentive Population Health Management software application • Gather and Document customer requirements• Manage Risk Mitigation plans• Conduct Meekly Status Meetings and Monthly Steering Committee Meetings with customer• Conduct Onsite and Remote Training of Super Users and/or End Users• Provide Consulting for customer workflows and suggest processes to streamline reporting and data analysis• Provide recommendations to optimize customer use of application• Conduct Patient Data Validation to identify the optimal measures within the respective Quality Measure Program • Perform on-going quality measure review and action plans in preparation for CMS submission• Oversee customers' Quality Measure Programs: PQRS, HEDIS, ACO, & MIPS
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Project ManagerStibo Systems 2013 - 2014Højbjerg, DkMaster Data Management• Lead multiple project teams in support of software implementations• Create project documentation including Statement of Work, Project Plan, Risk Log, and Client Status Reports• Manage project budget • Manage daily operation aspects of a project and scope• Facilitate team and client meetings• Communicate relevant project information to executive stakeholders, both internal and external• Track and report team hours and expenses• Manage and Submit client invoicing -
Manager, Product ImplementationsStratose 2012 - 2013Healthcare Cost Management• Manage the Network Data Management Team which is responsible for the systems that support provider data loading, claim repricing and data extraction. • Manage the EDI Team which is responsible for on-boarding clients electronically through either the X12 837 format or proprietary file formats.• Manage the Implementation team which is responsible for providing project management, business analysis and quality assurance for client implementations. • Support the sales and account management team in exceeding client expectations during the lifecycle of the implementation. • Responsible for the project management of client implementations and integration of M&A activity.• Participate in management activities that maintain and supports the company alignment metrics.
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Manager, Business AnalysisStratose 2011 - 2012Healthcare Cost Management• Managed the Business Analysis Team which is responsible for the project management, requirements gathering and testing of internal IT projects and external client implementations. • Managed the Network Data Management Team which is responsible for the systems that support provider data loading, claim repricing and data extraction. • Facilitate and Compose yearly Company IT Projects.• Align developer resources for both Company IT Projects and day to day operations and support.• Communicate project status, risks, dependencies and timelines throughout the project lifecycle. • Responsible for project management and integration of M&A activity.• Participate in management activities that maintain and supports the company alignment metrics.
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Is Customer Relationship ManagerStratose 2008 - 2011Healthcare Cost Management • Created a liaison role between Operations/Services and IT to gather and document requirements for system modifications and/or enhancements. • Acted as Subject Matter Expert across all company departments.• Facilitated the Project Request Process, including interviewing, documenting and managing prioritization of all requests.• Monitored and managed the proprietary issue management system for the IT department. • Organized and led facilitated discussions between business owners and stakeholders to ensure accuracy and completeness of requirements.• Provided project management support for technical and operational projects.• Provided Quality Assurance support for departments within IT.• Oversaw the Network Data Management Department, a team responsible for the management and enhancement of proprietary systems and responsible for loading of data into systems.• Conducted company training for all new employees
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Director Planning And ImplementationStratose (Formerly Coalition America, Inc) 2003 - 2008Healthcare Cost Management • Assigned as Project Manager for the Company’s first Merger & Acquisition. • Successfully managed over 10 high-profile client implementations. • Oversight of Implementation Department, which was responsible for set-up of clients into proprietary system, monitoring of client activity once implemented and special projects.• Provided support to both the Client Services and Sales Departments in providing analysis on client activity, claim trends, and savings opportunities. • Organized and Facilitated the Monthly Tactical Management Meetings• Organized and Facilitated Management Team Strategy Retreats.• Served as Business Sponsor for new products and system applications
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Business Information ManagerStratose (Formerly Coalition America, Inc) 2002 - 2003Healthcare Cost Management• Developed the fundamentals for the process of implementing clients in accordance to client requirements and timelines.• Responsible for the management of cross-departmental and intra-department projects.• Advisor to departments on information technology options• Maintained the project schedule and ensured progress continued throughout lifecycle• Supported the transfer of the new solutions, processes to ongoing operations• Documented the final policies and procedures that resulted from the project
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Director Of Client ServicesStratose (Formerly Coalition America, Inc) 2000 - 2002Healthcare Cost Management • Oversight of the Account Coordinators and additional support staff. • Introduced new initiatives to the department; Marketing, Training and Incentive Programs• Developed Policies and Procedures Manual • Responsible for the account management of high-profile clients.• Instrumental in the re-design of our system applications• Instrumental in creating the foundation of project management for the Company by developing a company-wide process that utilizes the Software Development Life Cycle. • Proven success in delivering projects within budget and specified time frames. Created project plans with controls, milestones and checkpoints. Led to my role of development and oversight of all large client implementations.
Tracy Eason Skills
Process Improvement
Project Management
Business Analysis
Healthcare
Training
Leadership
Hipaa
Customer Satisfaction
Integration
Managed Care
Management
Business Process Improvement
Acquisition Integration
Account Management
Crm
Microsoft Excel
Analysis
Team Leadership
Access
Subject Matter Experts
Health Insurance
Sdlc
Priority Management
Outlook
Insurance
Software Development Life Cycle
Healthcare Information Technology
Healthcare Industry
Team Facilitation
Microsoft Project
Visio
Lucid Charts
Smartsheet
Liquid Planner
Microsoft Powerpoint
Sharepoint
Confluence
Jira
Data Analysis
Team Building
Requirements Gathering
Program Management
Client Services
Population Health
Healthcare Effectiveness Data And Information Set
Mips
Pqrs
Aco
Tracy Eason Education Details
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The University Of GeorgiaPolitical Science
Frequently Asked Questions about Tracy Eason
What company does Tracy Eason work for?
Tracy Eason works for Hgs Healthcare Technology (Fka Hgs Colibrium)
What is Tracy Eason's role at the current company?
Tracy Eason's current role is Sr Program Specialist, Honeywell, Industrial Automation.
What is Tracy Eason's email address?
Tracy Eason's email address is tr****@****ell.com
What schools did Tracy Eason attend?
Tracy Eason attended The University Of Georgia.
What are some of Tracy Eason's interests?
Tracy Eason has interest in Photography, Travel.
What skills is Tracy Eason known for?
Tracy Eason has skills like Process Improvement, Project Management, Business Analysis, Healthcare, Training, Leadership, Hipaa, Customer Satisfaction, Integration, Managed Care, Management, Business Process Improvement.
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