Tracy Elbert Email & Phone Number

Denver, Co, Us

Newbury, Berkshire, Gb

• Design and present recommendations to senior leaders to drive regional pipeline development • Drive the measurement of key strategic and operational cross-functional initiatives that are critical to company growth and operational efficiency • Excellent strategic, problem-solving & analytical skills and ability to synthesize a compelling story to drive alignment and outcomes• Experienced with executive-level engagement as business and operational thought partner

Work in concert with Sales Teams to secure incremental sales revenue by identifying and validating available product migrations and upgrade options. Analyze complex purchase history and entitlement evolution to mitigate poor customer satisfaction caused by pre- and post-sale complexities that may risk future sales opportunities. Create and facilitate agreements to transfer ownership of licensed entitlements due to merger, acquisition or divestiture.

Newbury, Berkshire, Gb

Collaborated with multiple business groups to develop business requirements and operational workflows necessary to resolve poor customer satisfaction issues. Deployed and managed efficient workflows for a team of 30 people responsible for resolving pre- and post-sale complications related to software entitlement upgrades, product migration changes and transfers of asset ownership.

Houston, Texas, Us

Software Sales Professional who drove revenue growth and customer success by analyzing the market and competitive landscape. Directed sales activities that delivered winning solutions to customers while executing exceptional quota achievement year over year. Annual attainment rates of 104%-143%. Team Lead who mentored and promoted best practices. Specialized in selling HPE IT Management software solutions for Application Development, Operations Management, IT Portfolio Management, Cloud Service Automation, Business Application Performance and Software-as-a-Service. Recipient of HP Winners Summit.

Collaborated with Field Sales to effectively prospect and drive the sales cycle to sell Nimsoft’s performance management software for streamlining service requests and optimization of IT infrastructure efficiency.

Palo Alto, Ca, Us

Actively prospected and built strong relationships that delivered profitable value. Reliably forecast sales revenue and exceeded quota 3 out of 4 years (minus 2009). Sales Team Lead who conducted weekly 1x1 forecast reviews and proactively mentored team members. Subject Matter Expert for HP application performance management software solutions: Business Availability Center, SiteScope, Network Node Manager, Operations Manager.

Us

SUPPORT SALES REPRESENTATIVE Jan 2005 - Nov 2006 (1 year 10 months)INSIDE SALES REPRESENTATIVE Nov 2001 - Jan 2005 (3 years 3 months)NOTE: Mercury was acquired by HP in Nov 2006 for $4.5B and assumed the HP name in Feb 2007.

NOTE: Freshwater Software was acquired by Mercury in May 2001 for $147M and assumed the name Mercury Interactive in Nov 2001.