The Kiwi Group, consults with organizations to find practical ways for CRM technology to advance their business and customer relationships. We operate across multiple industries for profit and nonprofit organizations. Contact: tericksen@kiwigroupinc.com.Tracy has over 20 years professional expertise as sales and customer retention executive, across multiple industries -- she has always focused on helping organizations make money and build positive, results-driven customer relationships. She  is known for successfully  developing  a  deep  and  lasting  relationship  with  her  clients with  the  goal  of  helping  them  use  CRM  the  “right”  way  that  makes  sense  for  their business.  Services include:◆ Customer Relationship Management (CRM) strategy and development◆ Strategies and implementation of Salesforce.com and other cloud based solutions - to fit your organization's need◆ Utilizing social media for your personal and business use, including: LinkedIn, Twitter, Instagram, Facebook as well as emerging new applications"Tracy  is  highly  skilled  professional salesperson  that  innately  understands  the  sales process and  importance  of  customer  retention.  She  has  experience  as  an  end  user  and administrator of  a  variety  of  CRM  systems such as  Salesforce.com, Raisers Edge and Microsoft Dynamics. This  experience made  her  passionate  about  making technology  easier  for  the  end user  and  helping executives  drive  value  and  top  line revenue." Greg Pomerantz