I assisted the Branch and District Manager as needed, reviewed loan applications, processed loan requests, serviced existing loans, sold insurance coverages, and collected on loan accounts.

I recruited, trained, and provided operational support for centers in our division. I audited center performances and was awarded multiple times for performing above company standards for sales goals and profitability of my assigned center. I provided superior customer service, managed daily operations and cash deposits, processed loan applications, managed all controllable expenses, performed daily collection activities including court case filings and appearances, as well as planned, implemented, and evaluated the effectiveness of local store marketing.

I managed a crew of 6, designed monthly menus based on nutrition and budget guidelines, placed daily supply orders, accounted for weekly inventory, and worked with staff to efficiently prepare and serve large quantity meals.

I managed a shift of up to 10 crew members; reconciled cash drawers and bank deposits; enforced standards for customer service and safe food handling; interviewed, hired, and trained new employees; set weekly schedules; as well as ordered, unloaded, and accounted for all inventory.