Tracy Ferrara

Tracy Ferrara Email and Phone Number

Client Services Manager @ Pacific Coast Advertising
palos verdes estates, california, united states
Tracy Ferrara's Location
Long Beach, California, United States, United States
Tracy Ferrara's Contact Details

Tracy Ferrara personal email

n/a

Tracy Ferrara phone numbers

About Tracy Ferrara

I am a client services and marketing professional with more than 20 years of experience within the client and customer service industry. Currently working in advertising and marketing, I am adept at Adobe Acrobat, InDesign, Illustrator and Photoshop, as well as various CRM software, website update platforms, Social Media, Paid Social Media, Quickbooks, Microsoft Word, Excel, and Outlook. My experience spans office, volunteer and freelance activities and projects. Customer Service is a critical part of my day and, not only do I take is very seriously, I love and take great pride in my customers’ successes.Comfortable in my ability to be extremely detail oriented and proactive, I am capable and competent in the areas of leadership, multitasking and project management. I am organized, efficient, and work well both solo and with a team. Always interested in learning new things, I am consistently reading articles, searching for new trends, layouts, templates, and designs for my customers and researching office methods and procedures.Specialties: Customer Service, Graphic Design, Social Media, Client Project Management, Creative Work, Professionalism

Tracy Ferrara's Current Company Details
Pacific Coast Advertising

Pacific Coast Advertising

View
Client Services Manager
palos verdes estates, california, united states
Employees:
5
Tracy Ferrara Work Experience Details
  • Pacific Coast Advertising
    Client Services Manager
    Pacific Coast Advertising Jan 2015 - Present
    Palos Verdes Estates, Ca
    My job at Pacific Coast Advertising demands that I be reliable, computer savvy and have outstanding phone and customer services skills. On a daily basis, my responsibilities include office activities, managing the day to day operations such as updating client websites, managing customer projects from concept to completion, managing artists and co-workers, data entry, generating financial and tracking reports, maintaining customers' billing files, etc. I am confident in my abilities with websites, such as Dealer.com, DealerInspire, and DealerFire; CRM platforms, including eLeadCRM, DealerSocket and VIN Solutions; as well as Adobe Creative Suite, Microsoft Office, Google Ads and Analytics and paid and organic Social Media platforms.Duties & ResponsibilitiesWork with Microsoft Excel, Outlook and Word, as well as Adobe InDesign, Photoshop, Illustrator, Premiere and Acrobat on various projectsPaid and organic Social Media management for all clientsReputation Management, including Yelp, Google, and other appropriate avenues. Search engine optimization for all clients.Professionally operate multi-line phone system, directing calls and taking messagesManage all clients websites, making sure the correct specials and content are up every month Create invoices & estimates in QuickBooks, process payments and bankingGeneral payroll and basic HR complianceEnsure office space is professional, attractive, clean and safeProvide outstanding customer serviceAbility to communicate effectively and deal with public on various levelsOrganized, accurate and detail oriented Oversee graphic design team and manage customer projects and outcomesGraphic design and project management on a daily basis
  • Cotter Church Supplies Inc
    Digital Media Facilitator
    Cotter Church Supplies Inc Aug 2013 - Present
    Greater Los Angeles Area
    Working with Cotter Church Supplies, Inc. has given me the opportunity to explore SEO and Social Media across their five locations. Using the Adobe Suite of programs and Constant Contact, we create individualized variable marketing eblasts as well has implement social media campaigns to highlight their stores.Duties and Responsibilities:Social Media coordination, design, posting and follow upReputation ManagementE-blast design and implementation
  • .
    Freelance Graphic Designer & Grassroots Seo Enthusiast
    . Apr 2009 - Present
    Palos Verdes Peninsula
    Small, independent graphic design of logos, invitations, flyers, advertisements, newsletters, etc. Social media enthusiast in pursuit of positive online reputations for all.
  • An Uncommon Journey
    Assistant
    An Uncommon Journey Sep 2012 - Mar 2015
    Palos Verdes Estates, Ca
    An Uncommon Journey is a full service concierge travel agency and is a branch of All-Travel. I work closely with Sharon Ryan, the owner, create client travel itineraries, trip packets, manage the database, invoice and staff the office.
  • Palos Verdes Peninsula Chamber Of Commerce And Visitors' Center
    Internet Marketing & Communications
    Palos Verdes Peninsula Chamber Of Commerce And Visitors' Center Apr 2009 - Aug 2012
    Graphic design of flyers, catalogs, banners, advertisements and invitations for major Chamber events.Coordinate web site, data maintenance and updates. Facilitate Search Engine Optimization, Facebook, Twitter, LinkedIn, Pinterest etc. Assist team in staffing and facilitating Chamber Events.Answer questions and give advise about activities and places of business on the Palos Verdes Peninsula and in the South Bay.
  • Chadwick School Parents' Association
    Parents' Association Board Of Directors / Friends Of The Library
    Chadwick School Parents' Association Sep 1999 - Jun 2011
    Palos Verdes Peninsula
    Held various positions on the Chadwick Parents' Association Board of Directors for 11 years, including President, President Elect, Director of Ways and Means, Scrip Fundraising Chair, Secretary, Treasurer and Volunteer Coordinator.Served on the Friends of the Library Board of Directors for 4 years in various positions, including Treasurer.
  • Maurice J. Sopp & Son Chevrolet
    Sales And Support
    Maurice J. Sopp & Son Chevrolet Jan 1990 - Jan 1998
    Huntington Park, Ca
    Vehicle Fleet Sales and customer service.Courtesy Delivery Specialist.Finance Assistance.Assisted in coordinating company events and charity activities, including company picnics, holiday functions and incentive activities. Created and edited company monthly newsletter and mailing lists. Southeast Rio Vista Family YMCA Annual Golf Classic: coordinated check-in/check-out with staff and volunteers, followed up on billing/finance and created and maintained club databases; created invitations, flyers, signage and annual newsletter.

Tracy Ferrara Skills

Social Media Marketing Social Media Facebook Advertising Newsletters Social Networking Fundraising Management Public Speaking Indesign Graphic Design Editing Leadership Sales Marketing Illustrator Online Marketing Customer Service Seo Blogging Event Planning Microsoft Excel Microsoft Word Event Management Nonprofits Logo Design Email Marketing Volunteer Management Marketing Strategy Community Outreach Time Management Media Relations Budgets Public Relations Photoshop Press Releases Creative Writing Non Profits Web Design Marketing Communications Online Advertising Brand Development Budgeting Corporate Communications Creative Direction Outlook Google Analytics Copy Editing Community Development Constant Contact

Tracy Ferrara Education Details

Frequently Asked Questions about Tracy Ferrara

What company does Tracy Ferrara work for?

Tracy Ferrara works for Pacific Coast Advertising

What is Tracy Ferrara's role at the current company?

Tracy Ferrara's current role is Client Services Manager.

What is Tracy Ferrara's email address?

Tracy Ferrara's email address is tf****@****ing.com

What is Tracy Ferrara's direct phone number?

Tracy Ferrara's direct phone number is +131070*****

What schools did Tracy Ferrara attend?

Tracy Ferrara attended University Of Southern California, Chadwick School.

What are some of Tracy Ferrara's interests?

Tracy Ferrara has interest in Animal Welfare, Children, Education.

What skills is Tracy Ferrara known for?

Tracy Ferrara has skills like Social Media Marketing, Social Media, Facebook, Advertising, Newsletters, Social Networking, Fundraising, Management, Public Speaking, Indesign, Graphic Design, Editing.

Who are Tracy Ferrara's colleagues?

Tracy Ferrara's colleagues are Tracy Bracken, Tracy Ferrara.

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