Tracy Flores work email
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Tracy Flores personal email
Tracy Flores is a Senior Revenue Manager at The Times Square EDITION. They possess expertise in event planning, social media, social media marketing, microsoft office, customer service and 14 more skills. They is proficient in French. Colleagues describe them as "Tracy is a well detailed student who takes pride in the work she is involved with. I've had the pleasure of working with Tracy in a number of class projects and what I enjoy most is her willingness to go above and beyond what is expected of her. Her attention to detail and level of commitment to a cause is unmatched. When working with her, I could see the passion in her eyes and how much she enjoys being a part of a team. I would definitely recommend Tracy as I believe she is fit for any team."
The Times Square Edition
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Senior Revenue ManagerThe Times Square Edition Feb 2024 - Present
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Revenue ManagerThe Times Square Edition Jan 2023 - Feb 2024
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Reservations SpecialistThe Langham Hotel May 2022 - Dec 2022Northampton, Gb -
Sales Development AssociateBetter Jun 2021 - Apr 2022New York, Ny, Us -
Executive ReservationsThe Ritz-Carlton Hotel Company, L.L.C. Apr 2019 - Jun 2021Bethesda , Md, Us• Corresponded with guests via phone and email to offer recommendations based on their needs and confirm their reservations• Set pricing and restrictions per sales strategies and managed room inventory to maximize revenue• Established a strong rapport with the sales team and group clients to build group blocks and track group room sales• Prepared the weekly revenue forecast for the hotel operations -
Assistant Front Office ManagerThe Ritz-Carlton Hotel Company, L.L.C. Jun 2017 - Apr 2019Bethesda , Md, Us• Developed and implemented annual goals for the front office department of 40 associates to maintain Forbes Five Star and AAA Five Diamond status• Trained, developed, and empowered associates to engage with guests in person, via telephone, email, and Salesforce CRM to generate everlasting relationships and resolve any opportunities• Managed weekly schedules for the department and processed payroll to prepare reports for weekly labor critiques and monthly P&L meetings• Oversaw the interview process, onboarding, training and development of new associates• Researched and analyzed data from guest surveys to measure each department's success and obtain actionable insight to improve guest satisfaction
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Front Office SupervisorThe Ritz-Carlton Hotel Company, L.L.C. May 2016 - Jun 2017Bethesda , Md, Us• Developed and implemented monthly programs to incentivize the team to surpass up-sell goals to drive revenue and promote the loyalty program• Prepared weekly schedules for the associates and processed payroll in Atlas Kronos• Consistently evaluated processes to innovate and improve the arrival and departure experience for each guest
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Front Office/Pbx AgentThe Ritz-Carlton Hotel Company, L.L.C. Jul 2015 - May 2016Bethesda , Md, Us• Ensured a warm, seamless arrival and departure for guests.• Created unique, personal, and memorable experiences for each guest during their stay fostering lasting relationships• Strategically assigned rooms pertinent to the guests needs and preferences• Owned and resolved all guest opportunities to their satisfaction in line with the company's principles
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Marketing InternMiami New Times May 2014 - Jan 2016Miami, Fl, Us• Assisted in soliciting over 50 restaurants/sponsors/exhibitors for signature events and supervised operations during the events• Managed several social media campaigns to engage with over 50,000 followers on Instagram and Twitter• Marketed the newsweekly at events by supplying giveaways to potential customers and growing the follower base on social media -
Event Production Intern | South Beach Wine And Food Festival - Grand Tasting VillageFlorida International University Jan 2015 - May 2015Miami, Fl, Us• Supervised the acquisition of equipment needs and menu content for participating restaurants of the Grand Tasting Village event• Developed to scale models for efficient load-in of kitchen equipment for restaurants during the festival utilizing SketchUp• Developed an improved communication process amongst students and event managers - Lean Six Sigma -
Director Of Special EventsAmerican Marketing Association At Florida International University Jan 2014 - May 2015Miami, Fl, Us• Planned and executed events, such as socials, banquets, etc., to establish a strong bond amongst member relations• Communicated with multiple vendors to procure a sponsorship for our meetings and events• Directed a fundraising committee to assist in providing members the opportunity to travel to the International Collegiate Conference• Managed acquisition of room rentals at the University for meetings, events, and workshops• Supervised and participated in multiple projects within our student- run marketing agency, Roaring Concepts -
Social Media/Creative InternTinzi Marketing + Advertising May 2014 - Jul 2014• Managed the social media platforms for three clients by creating custom-branded content• Planned and executed marketing campaigns to establish brand awareness within the community• Managed the social media platforms for TinZi
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Front Desk ReceptionistWestbird Animal Hospital Inc Feb 2013 - Jan 2014• Assist all clients and patients with any needs (e.g. appointments, check-in/check-out, payments, pet care, prescription refills, etc.)• Utilized Avimark software for all client and patient interactions (e.g. payments, conversations, treatments, inventory, prescriptions, etc.) -
Office ManagerComplete Chiropractic Health Center Oct 2011 - Mar 2013• Assist patients with any needs (e.g. check-in/check-out, therapies, appointments, payments, etc.)• Verify insurances, ensure all records are up to date, and process billing• Manage a health booth biweekly performing postural analyses and stress surveys -
Office Administrative AssistantSpiritwear Inc. Jan 2010 - Jul 2011• Process estimates and invoices for an extensive client base through the use of Quickbooks• Communicate with multiple vendors to purchase all supplies needed• Process all orders into production and keep clear communication with all sales representatives
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Customer Service AssociateCircuit City Nov 2007 - Jan 2009Us• Assist customers with returns, price changes, exchanges, sales, and online purchases• Keep registers and safe balanced, as well as open/close registers and store• Answer phones on a multi-line system to assist all customer inquiries
Tracy Flores Skills
Tracy Flores Education Details
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Florida International UniversityHospitality Administration/Management
Frequently Asked Questions about Tracy Flores
What company does Tracy Flores work for?
Tracy Flores works for The Times Square Edition
What is Tracy Flores's role at the current company?
Tracy Flores's current role is Senior Revenue Manager.
What is Tracy Flores's email address?
Tracy Flores's email address is tf****@****ter.com
What schools did Tracy Flores attend?
Tracy Flores attended Florida International University.
What are some of Tracy Flores's interests?
Tracy Flores has interest in Event Planning, Social Media, Marketing, Photography, Music, Health, Media, Food, Arts And Culture, Film.
What skills is Tracy Flores known for?
Tracy Flores has skills like Event Planning, Social Media, Social Media Marketing, Microsoft Office, Customer Service, Hospitality, Teamwork, Powerpoint, Social Networking, Microsoft Word, Fundraising, Public Relations.
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