Tracy Freund Email & Phone Number

Oshkosh, Wisconsin, United States

Provide technical support for internal and client web projects.

Job activities include monthly customer invoicing, website and editing support for vacation rental clients, efficiently handle incoming customer requests via email and phone, analyzes requests and routes the request to the proper person, attracts potential customers by answering product and services questions, maintains customer records by updating account.

Introduce students to the basic concepts of computer technology, the use of integrated softwares such as word processing, spreadsheet and presentation, and the role of information technology in a wide range of professional endeavors, such as education, publishing, marketing, programming, and graphic arts. In advanced level courses, students are introduced.

Job activities include installing, maintaining and upgrading computer hardware, software and peripherals throughout the University. Performing component level repair and maintenance on all University computers and coordinating with other IT areas to resolve problems and develop solutions. Other duties include managing and maintaining the University.

Job activities included filing folders and documents pertaining to various crop programs, taking appointments with farmers to certify crops, processing monthly Milk Income Loss statements, and many other secretarial activities.

Master Of Arts (Ma), Educational Technology

Bachelor Of Science (B.S.), Applied Information Technology

High School