Tracy Freund Email & Phone Number

Oshkosh, Wisconsin, United States

Provide technical support for internal and client web projects.

Job activities include monthly customer invoicing, website and editing support for vacation rental clients, efficiently handle incoming customer requests via email and phone, analyzes requests and routes the request to the proper person, attracts potential customers by answering product and services questions, maintains customer records by updating account information, contributes to team effort by accomplishing related results as needed, maintains a high level of professionalism in… Show more Job activities include monthly customer invoicing, website and editing support for vacation rental clients, efficiently handle incoming customer requests via email and phone, analyzes requests and routes the request to the proper person, attracts potential customers by answering product and services questions, maintains customer records by updating account information, contributes to team effort by accomplishing related results as needed, maintains a high level of professionalism in communication with clients and employees, and ensures we are exceeding our client expectations. Other duties include assisting with small programming projects and front end content updates. Show less

Introduce students to the basic concepts of computer technology, the use of integrated softwares such as word processing, spreadsheet and presentation, and the role of information technology in a wide range of professional endeavors, such as education, publishing, marketing, programming, and graphic arts. In advanced level courses, students are introduced to the functions and operations required to manage information for business decisions. Focus is put on the use of various information… Show more Introduce students to the basic concepts of computer technology, the use of integrated softwares such as word processing, spreadsheet and presentation, and the role of information technology in a wide range of professional endeavors, such as education, publishing, marketing, programming, and graphic arts. In advanced level courses, students are introduced to the functions and operations required to manage information for business decisions. Focus is put on the use of various information technologies and tools that support transaction processing, decision-making, and strategic planning. Show less

Job activities include installing, maintaining and upgrading computer hardware, software and peripherals throughout the University. Performing component level repair and maintenance on all University computers and coordinating with other IT areas to resolve problems and develop solutions. Other duties include managing and maintaining the University Helpdesk operation and supervising lab technicians for routine technical support operations.

Job activities included filing folders and documents pertaining to various crop programs, taking appointments with farmers to certify crops, processing monthly Milk Income Loss statements, and many other secretarial activities.

Master Of Arts (Ma), Educational Technology

Bachelor Of Science (B.S.), Applied Information Technology

High School