Extensive experience in both Manufacturer Patient Support Services and Specialty Pharmacy/Pharmacy Benefits Management provides strength in optimizing processes to deliver exceptional patient care while delivering business results. Proven ability to establish competitive market differentiation through delivering best-in-class clinical care models contributing to organizational growth and profitability. Successfully establishes and executes on visions, motivating large teams to achieve exceptional results in highly regulated and demanding customer environments. Leverages strong relationships across health systems and regulatory agencies to enable business practices and achieve best outcomes. Recognized for developing effective internal and external customer experience models, optimizing hub patient supportive services and pharmacy operational adherence protocols, and exceeding quality/service goals.Key Expertise:• Specialty Pharmacy Operations • Pharmacy Practice Experience • Manufacturer and Pharmacy Adherence Strategies• Patient Experience & Support Programs• Strategic Planning and Execution • Manufacturer Hub Management Services• Profit and loss ( P&L ) Oversight • Employee engagement and development• Continuous Improvement and innovation • Business and digital transformation• Expert Witness Testimony • Regulatory Compliance
Specialty Pharmacy Practice, Manufacturer Hub Operations, Patient Service, Product Launch
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Principal ConsultantSpecialty Pharmacy Practice, Manufacturer Hub Operations, Patient Service, Product Launch May 2022 - PresentRemoteConsulting to Pharmaceutical Manufacturers, Biotech-Pharma Companies and Specialty Pharmacies to optimize operational effectiveness and to facilitate easy access and improve patient adherence. Work with companies to set up the appropriate patient support model for new product launch.
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Senior Director Specialty PharmacyBiogen Idec Jul 2013 - Apr 2022Raleigh, North CarolinaEstablished and executed patient support strategies that delivered $8.5B in revenues. Led the establishment and delivery of a Best-In-Class Patient Experience for patients living with Multiple Sclerosis and Spinal Muscular Atrophy. Created a value proposition for Patient Service Support Initiatives to ensure the appropriate allocation of budgeted dollars, developing and deploying innovative solutions that simplified the process for patients to gain access to Biogen Therapies while reducing the administrative burden for Healthcare Professionals. Managed a Team of 185 teammates across the MS Franchise; established a Collaborative Performance Accountability Model that improved patient compliance to medications.• Created a World Class Hub Service Platform that simplified and optimized patient support by integrating Specialty Pharmacy, Vendor, Medical, and Case Management. Platform channels more than $100M of referral volumes based on the assessment of Specialty Pharmacy performance metrics. -
Vice President Of Clinical Services & StrategyDavita Jul 2012 - Aug 2013Dallas/Fort Worth AreaManaged the clinical work process for all 70 pharmacists and 300 technicians across three pharmacy locations,establishing a core pharmacy practice model that demonstrated a high standard of safety and compliance to regulatory requirements. Responsible for defining and executing a clinical strategy for managing patients with chronic kidney disease and end stage renal disease that establishes differentiation in the marketplace. • Published study in The American Journal of Kidney Disease demonstrating favorable outcomes data for patients utilizing DaVita Rx products and services. ( 24% more likely to live longer, 14 less Hospital Days, and 7 % Less Hospitalizations).• Drove a consistent clinical operations strategy through establishing effective relationships with high-level executive leaders and teammates in the various business entities across the enterprise.• Accountable for supporting programs to enhance patient compliance and persistency models surrounding renal related medications. -
Svp & Chief PharmacistMedco Health Sep 1988 - Jul 2012Led more than 3000 pharmacists and nurses in Medco’s Pharmacy Benefit Managers, Accredo Specialty Pharmacy, Critical Care Services, Liberty Pharmacy Services, and Germany Pharmacy Operations, establishing the highest standards of pharmacy practice. Developed and executed short-term and long-term business strategies across multiple management teams. Responsible for Professional Practice P&L of $10MM. Accredo’s Specialty Pharmacy alone delivered $11B in revenue.• Appointed by Medco’s Executive Leadership Team as lead pharmacist for creating and delivering the Therapeutic Resource Center Clinical Strategy.• Successfully standardized pharmacy practice and operations to optimize the products and service delivered to clients and patients.• Developed and deployed 260 pharmacists to a Work at Home setting while meeting quality, compliance, privacy and operational objectives.• Established “Best In Class” clinical protocols that differentiated Medco in delivering the best quality and services to clients and patients. Developed programs for patient interactions that improved adherence and omission of therapy gaps in care.
Tracy Furgiuele Education Details
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Pharmacy -
Smith Kline Executive Pharmacy Management Program For Pharmacy Leaders
Frequently Asked Questions about Tracy Furgiuele
What company does Tracy Furgiuele work for?
Tracy Furgiuele works for Specialty Pharmacy Practice, Manufacturer Hub Operations, Patient Service, Product Launch
What is Tracy Furgiuele's role at the current company?
Tracy Furgiuele's current role is Healthcare Executive | Manufacturer Patient Support Services | Specialty Pharmacy & Pharmacy Benefits Management.
What schools did Tracy Furgiuele attend?
Tracy Furgiuele attended Duquesne University, The Wharton School.
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Tracy Furgiuele
Australia -
1columbus.rr.com
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