Tracy Getsov Email & Phone Number

St Petersburg, Florida, United States

• Provide guidance to help patients and their families understand their health benefits, legal rights, and financial obligations focusing largely uninsured, underinsured, and credit risk patients. Screen and evaluate.
• Consistently achieve a high success rate in converting uninsured patients into insured patients which increases both hospital revenue and patient satisfaction.
• Complete Social Security Disability applications and work alongside the Social Security Administration to clarify and provide information as cases are processed and reviewed.
• Work closely with case management leadership for mutual patient benefit, which includes leading a weekly webinar.
• Utilize a strong working knowledge of medical terminology, practices, and procedures as well as the law, regulations, and guidelines.

• Deliver assistance and customer service to a range of patients in an effort to resolve patients’ financial concerns and negotiate payment plans that increased accounts receivable. Participate in off-site enrollment.
• Apply extensive knowledge of Medicare, Medicaid, Commercial Insurance, and the Health Insurance Exchange.
• Actively utilize in-depth experience to train other team members to succeed as a financial professional.

• Actively managed incoming and outbound phone calls. Gathered and verified demographic information. Documented all call information accurately and according to approved operating procedures. Provided exceptional.
• Applied superior leadership and communication skills to maintain high levels of customer service

Registered patients, processed payments, and delivered exceptional administrative support in the Emergency Room. Assisted physicians and nurses with patient care.

Oversaw the front desk, including scheduling, customer service, and intake, while communicating with patients. Participated in recruiting events to generate additional revenue for the company. Generated and presented financial plans to prospects to acquire new patients and sales.