Tracy Giving Email & Phone Number

Develop and implement strategies and processes in partnership with cross-functional teams impacting general store operations, Back Office, Customer Service and Transacting.• Ensures alignment across appropriate cross-functional partners on deliverables• Supports initiatives that drive business growth, improved employee productivity and process improvement• Works cross-functionally with retail and other business teams to determine demand and find efficiencies in owned processes and… Show more Develop and implement strategies and processes in partnership with cross-functional teams impacting general store operations, Back Office, Customer Service and Transacting.• Ensures alignment across appropriate cross-functional partners on deliverables• Supports initiatives that drive business growth, improved employee productivity and process improvement• Works cross-functionally with retail and other business teams to determine demand and find efficiencies in owned processes and systems.• Provides execution support for Field Leadership teams, corporate partners and stores Show less

Develop and implement strategies and processes in partnership with cross-functional teams impacting general store operations, Back Office, Customer Service and Transacting.• Ensures alignment across appropriate cross-functional partners on deliverables• Supports initiatives that drive business growth, improved employee productivity and process improvement• Works cross-functionally with retail and other business teams to determine demand and find efficiencies in owned processes and… Show more Develop and implement strategies and processes in partnership with cross-functional teams impacting general store operations, Back Office, Customer Service and Transacting.• Ensures alignment across appropriate cross-functional partners on deliverables• Supports initiatives that drive business growth, improved employee productivity and process improvement• Works cross-functionally with retail and other business teams to determine demand and find efficiencies in owned processes and systems.• Provides execution support for Field Leadership teams, corporate partners and stores• Provides content for and reviews and edits final copies of training, communication and SOP content. Show less

• Develop and implement strategies and processes impacting general store operations, Back Office Operations, Front Lanes and Multi-Channel• Provide execution support for Field Leadership teams, corporate partners and stores• Provide content for and reviews and edits final copies of training,communication and SOP content supporting general store operations, Back Office Operations, Front Lanes and Multi-Channel

• Develop and implement strategies and processes impacting general store operations, Back Office Operations, Front Lanes and Multi-Channel• Provide execution support for Field Leadership teams, corporate partners and stores• Provide content for and reviews and edits final copies of training,communication and SOP content supporting general store operations, Back Office Operations, Front Lanes and Multi-Channel

• Provided Workbrain and SAP Campbell workforce management software support to Best Buy retail, corporate, service center, Best Buy Mobile and field services locations • Collaborate with Field retail and non-retail employees, leaders, and Corporate partners/Subject Matter Experts to execute company changes within the scheduling systems and increase system efficiencies to create a better customer and employee experience• Managed non-holiday store operating hours for Best Buy retail… Show more • Provided Workbrain and SAP Campbell workforce management software support to Best Buy retail, corporate, service center, Best Buy Mobile and field services locations • Collaborate with Field retail and non-retail employees, leaders, and Corporate partners/Subject Matter Experts to execute company changes within the scheduling systems and increase system efficiencies to create a better customer and employee experience• Managed non-holiday store operating hours for Best Buy retail locations and worked with various business teams to ensure execution Show less

• Responsible for daily cash reconciliations, deposits, and change orders.• Process daily and weekly payroll for 175 to 200 store employees.• Responsible for overall accuracy of customer service cash outs, credit card transmittals, and cash management reports.• Liaison to Sales Audit team, Corporate Payroll, SOP contacts, Labor team, Retail Operations, Corporate Human Resources, and surrounding retail stores• Organize and manage new hire profiles, minor files, and other HR… Show more • Responsible for daily cash reconciliations, deposits, and change orders.• Process daily and weekly payroll for 175 to 200 store employees.• Responsible for overall accuracy of customer service cash outs, credit card transmittals, and cash management reports.• Liaison to Sales Audit team, Corporate Payroll, SOP contacts, Labor team, Retail Operations, Corporate Human Resources, and surrounding retail stores• Organize and manage new hire profiles, minor files, and other HR related files. Show less

• Managed customer service to ensure world class service to customers.• Counseled employees on customer service issues.• Rectified negative customer service situations• Responsible for handling complex (high dollar) transactions accurately