Tracy Glover-Aklin work email
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Tracy Glover-Aklin personal email
Customer Service and Call Center Representative who maintains a high level of professionalism, patience, and efficiency to ensure customer satisfaction. Extremely computer savvy, and comfortable with multitasking. 25 + years experience with maintaining financial records and processing payment.
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Environmental Service TechnicianGeorgetown County School District Aug 2014 - Apr 2016* Cleaning. classrooms, hallways and restrooms, providing a clean, safe healthy, sanitary environment for all students and personnel, removing debris, dusting hallways and classrooms, washing windows and mopping floors.* Assisting in the set up for various special events.* Working various shifts as needed.
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Event SpecialistAdvantage Sales And Marketing May 2014 - Sep 2014Myrtle Beach, South Carolina Area• Made a significant impact on sales and improved customers' buying experience. • Assisted customers based on their individual usage needs and interests. • Confidently spoke effectively and informatively with consumers regarding product offers. * Completed reports, paperwork, and training in a timely manner assigned by management and attended meetings and all deadlines. -
Call Center Representative IiRbs Citizens Financial Group Jan 2007 - Aug 2012Bridgeport, Ct* Handled an average of 125 inbound calls daily in an effort to service business needs for all consumer and credit card accounts on behalf of RBS Citizen Financial Group policy.* Ability to provide effective leadership, coaching, feedback, and individual development in order to meet goals and maximize potential of all individuals within area of responsibility. * Contributed to team effort by accomplishing 98% of sales goals provided by departmental standards and related results given to management. -
Retail Sales AssociateSears Aug 2006 - Oct 2006Myrtle Beach, South Carolina Area* Interacted face to face with customers persuading purchases specifically tailored towards customers need.* Daily processed, encouraged and completed credit card offers.* Daily executed consistent operational and selling products following company policy.* Completed financial transactions with checks, credit cards and cash using cash registers and balancing drawer per company policy.
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Customer Service RepresentativePeople'S United Bank Feb 1992 - Sep 2006Bridgeport, Ct* Provided reports and supplied data to fulfill customer report requirement per company policy.* Achieved customer satisfaction rating of 98% each month exceeding corporate targets.* Trained and coached staff on improving customers interaction and sales goals.* Provided excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Tracy Glover-Aklin Skills
Tracy Glover-Aklin Education Details
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American Intercontinental UniversityAssociate Of Arts In Business Administration
Frequently Asked Questions about Tracy Glover-Aklin
What is Tracy Glover-Aklin's role at the current company?
Tracy Glover-Aklin's current role is Customer Service Representative.
What is Tracy Glover-Aklin's email address?
Tracy Glover-Aklin's email address is tg****@****2.sc.us
What schools did Tracy Glover-Aklin attend?
Tracy Glover-Aklin attended American Intercontinental University.
What are some of Tracy Glover-Aklin's interests?
Tracy Glover-Aklin has interest in Social Services, Children, Civil Rights And Social Action, Human Rights, Animal Welfare, Health.
What skills is Tracy Glover-Aklin known for?
Tracy Glover-Aklin has skills like Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, Research, Project Management, Leadership, Customer Service Training, Customer Service Operations.
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