Senior Systems Analyst
Current
Jun 2021 - Present
AeroLeads people directory · profile
Tracy Grace Kopp Email & Phone Number
Senior Systems Analyst
at
Douglas County
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Systems Analyst
Location
Castle Rock, Colorado, United States
Who is Tracy Grace Kopp? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tracy Grace Kopp is listed as Senior Systems Analyst at Douglas County, based in Castle Rock, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Tracy Grace Kopp.
Tracy Grace Kopp previously worked as Application Administrator at Rk and Applications Administrator at Ge Johnson Construction Company. Tracy Grace Kopp holds Abitur, Math, English, Biology from Gymnasium Am Roemerkastell, Germany.
Company email context
Email format at Douglas County
This section adds company-level context without repeating Tracy Grace Kopp's masked contact details.
Douglas County
Review company-level records connected to Tracy Grace Kopp before choosing the right outreach path.
Profile bio
About Tracy Grace Kopp
Experienced level 1 and 2 Product/Application Support Engineer, with a background in Release and Project Management as well as Business and Systems Analysis.Application troubleshooting expert in determining root cause, utilizing online and back-end data. Resolving issues by identification, isolation and correction. Performing database updates and working with development groups to recreate and debug issues and identify improvements, training internal end users and customers, including creating training materials.Disciplined focused, can do self-starter working either independently or in a team environment consistently delivering quality solutions. Native English and German speakerPlease contact me via LinkedIn or directly at tracygrace@live.com.
Current workplace
Tracy Grace Kopp's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 31 years
Tracy Grace Kopp work experience
A career timeline built from the work history available for this profile.
Application Administrator
Jan 2020 - May 2021
Applications Administrator
- Incident management, respond to and help solve problems in various applications.- Problem management, participate in problem analysis and development of solution strategies forreporting issues utilizing Tableau.- Project management, projects involving different applications depending on business needs.- Change management, develop, test and deploy new.
Jun 2018 - Jan 2020
Application Support Analyst Ii
Supporting SLSResponsibilities are a combination of System Analyst, Project Manager, Application Support...A little bit of everything.- Incident management, respond to and help solve problems in Mortgage Servicing System (Fiserv).- Problem management, participate in problem analysis and development of solution strategies forMortgage Servicing System.
Apr 2016 - Jun 2018
Application Support (Rtls)
Part of the Support and Delivery team. Responsibilities included: - Work to standardize support process utilizing new tools implemented company wide (Confluence and JIRA)- Set up and manage Confluence and JIRA for Delivery and Support teams and implement new processes. - Generate internal and external training documentation as well as hold training.
2014 - 2015
~1 yr
Process Improvement Team
Release Management Support Group for multiple products- Creating builds and deploys for products as well as standardizing other products to follow the same flow in IPM, from development through deployment to products (from code check-in through building and deploying to various environments, including defect tracking and testing)Process Improvement Team.
2012 - 2014
~2 yrs
Production Support – System Analyst
Part of the production support team responsible for working trouble tickets submitted by internal users for various systems (including parts of the ordering system, number portability and 3rd party software issues); taking on new systems/responsibilities as the need arises.* Resolved trouble tickets as 1st & 2nd level support regarding system/data issues.
2005 - 2012
~7 yrs
Application Development
Troubleshoot, develop and implement changes to the Action Remedy based order management system.* Resolved trouble tickets regarding system issues within SLA >95% of the time.* Researched possibilities for new automation.* Developed new functionality within the system utilizing filters, active links as well as Perl based ARNIE maps.* Created requirement and.
2004 - 2005
~1 yr
Business Analyst / System Developer
Worldcom
Developed and implemented system, process and policy changes regarding the DSL portion of the company. Worked with IT group on implementation of large-scale projects.* Key member of the project management organization (PMO) for DSL Implementation.* Key contact for IT concerning system changes and development in the PMO.* Identified and implemented.
2001 - 2004
~3 yrs
Macd Specialist /Lat Escalations Specialist
Troubleshot lines for the "Last Mile" of DSL service from ILECs nationwide to ensure top quality service for the customer. Worked with ILEC's nationwide to disconnect circuits when needed.* Key member of a project saving the company $200K+ in monthly expenses.* LAT representative during process of integrating new system, working closely with developers.*.
2000 - 2001
~1 yr
Junior Action Remedy Administrator
Adic
Researched and resolved daily system related problems. Established new users in the Remedy system, as well as trained new employees on how to use Remedy.* Developed and repaired screens, links, filters and Perl scripts linked to the system.* Updated user manuals as well as train and set up new users in Germany and US.* Developed weekly and monthly reports.
1999 - 1999
Dispatcher (Customer Service/Technical Support)
Adic
Answered incoming calls and work issues accordingly. Helped develop new screens in Action Remedy and trained new users on how to use the system. Main contact for German subsidiary.* Logged trouble tickets in system and dispatched field technicians in US and Europe.* Aid other members of the team in a lead function.* Created new screens, links and filters.
1996 - 1999
~3 yrs
Marketing Assistant
Adic
Assisted management and the sales force in customer sales areas.* Updated external Website.* Organized customer visits and promotional gifts.* Assisted in preparations for trade shows. Assisted management and the sales force in customer sales areas.* Acted as main contact for German subsidiary
1995 - 1996
~1 yr
1 education record
Tracy Grace Kopp education
-
Gymnasium Am Roemerkastell, Germany
FAQ
Frequently asked questions about Tracy Grace Kopp
Quick answers generated from the profile data available on this page.
What company does Tracy Grace Kopp work for?
Tracy Grace Kopp works for Douglas County.
What is Tracy Grace Kopp's role at Douglas County?
Tracy Grace Kopp is listed as Senior Systems Analyst at Douglas County.
Where is Tracy Grace Kopp based?
Tracy Grace Kopp is based in Castle Rock, Colorado, United States while working with Douglas County.
What companies has Tracy Grace Kopp worked for?
Tracy Grace Kopp has worked for Douglas County, Rk, Ge Johnson Construction Company, Computershare U.S., and Ubisense.
How can I contact Tracy Grace Kopp?
You can use AeroLeads to view verified contact signals for Tracy Grace Kopp at Douglas County, including work email, phone, and LinkedIn data when available.
What schools did Tracy Grace Kopp attend?
Tracy Grace Kopp holds Abitur, Math, English, Biology from Gymnasium Am Roemerkastell, Germany.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial