• Assist clinical staff in close monitoring, coaching and assistance of Crisis Call Specialists' 988 contact assessment, development, implementation, and resolve of emergent and non-emergent calls.• Providing feedback and debriefing calls with Crisis Call Specialists, when appropriate and necessary.• Assisting clinical staff with 988 contacts' King County community linkages (MCT, CCORS, CORS-YA, DCR, NDA) when appropriate and necessary.• Providing quality assurance oversight of all… Show more • Assist clinical staff in close monitoring, coaching and assistance of Crisis Call Specialists' 988 contact assessment, development, implementation, and resolve of emergent and non-emergent calls.• Providing feedback and debriefing calls with Crisis Call Specialists, when appropriate and necessary.• Assisting clinical staff with 988 contacts' King County community linkages (MCT, CCORS, CORS-YA, DCR, NDA) when appropriate and necessary.• Providing quality assurance oversight of all 988 contact clinical documentation.• Responsible for supporting Crisis Call Specialists in assessing for risk of harm, suicidality, and/or mental illness to ensure that best clinical intervention practices are provided to the person in crisis.• Ensuring all policies and procedures by staff answering 988 Suicide and Crisis Lifeline contacts. Show less

• Crisis call - specialist providing comprehensive services to callers on the 988 National Suicide Prevention Lifeline for King County. • Responding to callers in acute distress with nonjudgmental, empathetic emotional support. • Assisting in suicide risk assessment and de-escalation. • Triage 988 callers to appropriate response system partners for higher level of intervention as needed. • Certifications via Lifeline, Relias Learning, and CALM Training pertaining to suicide… Show more • Crisis call - specialist providing comprehensive services to callers on the 988 National Suicide Prevention Lifeline for King County. • Responding to callers in acute distress with nonjudgmental, empathetic emotional support. • Assisting in suicide risk assessment and de-escalation. • Triage 988 callers to appropriate response system partners for higher level of intervention as needed. • Certifications via Lifeline, Relias Learning, and CALM Training pertaining to suicide assessment, de-escalation, diversity in the workplace, and suicide intervention. Show less

• Crisis intervention, emotional support crisis line volunteer, serving all people (in physical, emotional, and financial crisis) for 8 extended counties outside of King County.• Aided in warm - transference of calls, to appropriate crisis service response teams.• Participated in collaborative problem - solving and decision - making, with clinical staff to risk assess, provide relevant resources, and emotionally support callers.

Manzanita House is devoted to creating space where all immigrants have a place at the table to freely and fully participate in community. Manzanita House includes programming, such as Immigrant Legal Aid, providing low-cost, accessible legal services, and Heritage Language Classes for Heritage Speakers.

• Master of Social Work Intern trained in therapeutic modalities including: cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), crisis intervention model, and motivational interviewing. • Assisted clinicians with performance of risk assessments, orientation appointments, outreach services.• Generated reports to crime check and child protective services (CPS).Assistance with clinical intakes and assessments.• Co-facilitated group work therapy for adult… Show more • Master of Social Work Intern trained in therapeutic modalities including: cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), crisis intervention model, and motivational interviewing. • Assisted clinicians with performance of risk assessments, orientation appointments, outreach services.• Generated reports to crime check and child protective services (CPS).Assistance with clinical intakes and assessments.• Co-facilitated group work therapy for adult outpatient clients.• Assisted staff with clients' orientation to Frontier Behavioral Health services and resources.• Assisting staff with clinical documentation, including progress notes, risk and protective factors, suicide and homicide risk assessments, and safety plans. Show less

• Contributed to remote teaching and mentorship for students.• Helped to facilitate workflow of classes and workshops.• Distributed materials, information and assisted in overall communications of classroom.• Participated in reviewing, evaluating, and assessing internal programming processes.