Tracy Heaton

Tracy Heaton Email and Phone Number

IT Manager at Seddon @ Seddon
Tracy Heaton's Location
Greater Preston Area, United Kingdom, United Kingdom
Tracy Heaton's Contact Details

Tracy Heaton personal email

n/a
About Tracy Heaton

Committed, reliable and enthusiastic hands-on Technical Analyst with over 20 years experience in the IT industry within several different sectors. I have gained valuable client facing and troubleshooting skills, as well as commercial awareness, pre and post sales support ability at all levels, requiring in-depth product knowledge.Specialties: Appsense, Citrix XenApp, AppV

Tracy Heaton's Current Company Details
Seddon

Seddon

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IT Manager at Seddon
Tracy Heaton Work Experience Details
  • Seddon
    It Manager
    Seddon Mar 2019 - Present
    Bolton, Gb
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  • Seddon
    Application Support Manager
    Seddon Dec 2018 - Present
    Bolton, Gb
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  • Forrest
    It Project Manager
    Forrest Aug 2018 - Dec 2018
    Bolton, Gb
    View
  • Gb3 Limited
    Technical Project Manager At Gb3 Limited
    Gb3 Limited Feb 2014 - Aug 2018
    Working at GB3 my key responsibilities are for the technical delivery of project work covering the following key areas:Customer engagement Impacting of new workConsultation with technical architects to document the design Presentation to customersLiaising with suppliers / vendors Skills / SoftwareHyper-VVMwareHyper converged techOffice 365Office 365 administration Office 365 migrations COTSVeeam Active DirectoryDNSDHCPGPO
  • Hp
    Capability Engineer
    Hp Jan 2007 - Feb 2014
    Palo Alto, Ca, Us
    Worked as part of the Desktop 21 / Workplace360G core engineering team I liaised with application delivery architects to design core policy rules for our client portfolio offerings. Assisted in technical governance and impacting of new work, through to the delivery, design and documentation Main area of expertise was within the applications area, assisting in the design and test of AppSense policies and deployment.Skills / SoftwareAppSenseVMwareCitrixCOTS ExchangeApp-VActive DirectoryGPODHCPDNS
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  • Enterprise Plc
    Senior Technical Analyst
    Enterprise Plc Sep 2002 - Jan 2007
    Leyland, Lancashire, Gb
    During my time at Enterprise I have assisted in bringing the company up to date in new technologies migration from NDS to AD was a key project which involved planning and design at a high level. Skills / Software GPO administration, design, testing and modellingAD trouble shootingNDS house keepingAdministration and implementation of exchange 2003 cluster server on HP MSA1000Blackberry Enterprise Server for ExchangeExchange 2003 OMA and OWA implementation, design and testingIPSEC policy implementation and designVeritas backupexecGroupWise to Exchange migration, implementation and designStandard desktop policyWorking together with project managers to ensure delivery of key projects to the businessDocumentation and skills transfer to team membersSupporting the Service Delivery manager to ensure SLA’s are metLiaising with external support companiesTesting and evaluation of new products to improve the current infrastructurePolicies and Procedures
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  • Itv
    Senior Technical Analyst
    Itv Jun 2000 - Sep 2002
    London, England, Gb
    During my employment at Granada Media, I was involved in many aspects of 3rd line support. Working in a team of 7 supporting a mainly Novell network to 6000 users, I was responsible for the upgrade of the current NetWare 4.11 server platform to the new NetWare5.1 O/S, including the design and deployment of SLP. I also had the task of undertaking daily health checks of servers including the NDS. My first task upon joining Granada was to document the network server configurations in full (Microsoft Windows NT / 2000 and NetWare4.11 and NetWare5), and made recommendations where necessary.
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  • Ans Group Plc
    Helpdesk - 2Nd Line Support
    Ans Group Plc Jun 1998 - Jun 2000
    Manchester, Gb
    During my employment at ANS, I was involved in many aspects of support, from the Helpdesk to Onsite Engineering. In both these areas I was involved in a customer facing role, whether it was on the telephone or person to person
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Tracy Heaton Skills

Windows Server Active Directory Citrix Citrix Metaframe Servers Itil Blackberry Enterprise Server Disaster Recovery Virtualization Windows 7 Group Policy Infrastructure System Deployment Appsense It Service Management Service Delivery Microsoft Exchange App V Windows Server 2008 Xenapp Appv Backup Exec Citrix Xenapp Hp Products

Tracy Heaton Education Details

  • University Of Central Lancashire
    University Of Central Lancashire
    Hnd Buisness Information Technology

Frequently Asked Questions about Tracy Heaton

What company does Tracy Heaton work for?

Tracy Heaton works for Seddon

What is Tracy Heaton's role at the current company?

Tracy Heaton's current role is IT Manager at Seddon.

What is Tracy Heaton's email address?

Tracy Heaton's email address is tracy.heaton@hp.com

What schools did Tracy Heaton attend?

Tracy Heaton attended University Of Central Lancashire.

What skills is Tracy Heaton known for?

Tracy Heaton has skills like Windows Server, Active Directory, Citrix, Citrix Metaframe, Servers, Itil, Blackberry Enterprise Server, Disaster Recovery, Virtualization, Windows 7, Group Policy, Infrastructure.

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