Tracy Hinkson Email & Phone Number

Fredericksburg, Va

Manage full spectrum of retail business operations including sales, marketing, inventory control, bookkeeping, and human resource management. •Completely revamped inventory management process enabling better tracking efficiency and quadrupling of average on-hand inventory •Developed marketing plan that coordinated the use of social media, website, monthly newsletter, and targeted advertising that enabled a 50% increase in sales over an eight month period•Managed inventory and bookkeeping processes using Intuit Quickbooks•Communicates with business service providers such as the accountant and product distributors to expedite and enhance business processes

Fredericksburg, Va

Supervise day-to-day dental office operations providing a high-standard of customer service to ensure patient satisfaction and office efficiency. •Schedule patients for efficient use of doctor and staff time •Prepare and submit insurance claim forms for patients •Ensure that all patient records are stored securely and handled in compliance with HIPAA privacy and security regulations•Oversee patient relations and handle any patient complaints

Elk Grove, Ca

Provided data management services through transcribing documents enabling clients to transition to paperless business processes. •Supervised six other data entry technicians on a project for the Federal Emergency Management Agency that the team completed three weeks ahead of schedule •Completed multiple data entry projects for the California Department of Child Support Service's Paternity Opportunity Program•Demonstrated proficient computer literacy and ability to type 60 wpm

- Supervised and coordinated activities of dining room personnel to provide fast and courteous service to patrons- Demonstrated ability to work independently in a fast-paced work environment- Promoted quickly to lead hostess based on work performance- Interviewed and trained dining room personnel- Managed a full time student schedule while also working part time and maintaining a 3.65 GPA