General Manager
CurrentLead and manage all business operations, ensuring a high level of operational efficiency. Develop and execute strategies to drive sales, profitability, and growth, including a $1.3 million increase in sales in 2023. Oversee financial management, including budgeting, forecasting, and P&L management. Manage customer relations to maintain and enhance satisfaction and loyalty. Utilize KPIs and performance metrics to monitor and improve operational performance. Manage marketing strategy and work with marketing agency to grow market share and leads.