Tracy Rowland, Sphr Email & Phone Number

South Central Region

San Jose, Ca

RESIDENTIAL & COMMERCIAL BUSINESS UNITSFacilitate an effective business partnership to the Commercial and Residential business units, identifying each of their HR needs separately and working diligently to offer both short and long terms solutions in support of company mandates.KEY ACCOMPLISHMENTS:• Execute strategic business planning including: succession planning, workforce planning, engagement, personnel development and talent placement.• Successfully liaise with departments at all levels, offering advice and guidance in the areas of HR, sales and operations, including the newly formed Shared Service model.• Tasked with completing special projects in line with organizational objectives from inception through delivery.• Actively participate in the talent acquisition, training and retention process.

Rancho Cucamonga, Ca

Delivered exemplary operational support building a pipeline for management positions nationwide by effectively managing an ongoing talent review and succession planning process. Supported 4 Vice Presidents, 4 Zone Vice Presidents and 4 General Managers in the areas of leadership development for more than 500 first-level and mid-level leaders.KEY ACCOMPLISHMENTS:• Regularly perform turnover analysis in the Off Airport Division, seeking root cause. Subsequently provide suggestions and guidance for improvement.• Successfully instituted Manager Training program division-wide vastly improving compliance in the field. Additionally, trained Area and Branch Managers on the MT Program requirements and necessary actions expected.

Riverside, Ca

Oversaw all aspects of HR including: acquisitions, management development and 4 subsidiary firms totaling 1,300 employees over 75 locations across Southern CA, AZ and Las Vegas, NV (airport, off-airport & heavy equipment divisions).KEY ACCOMPLISHMENTS:• Oversaw 2 Associate HR Business Partners• Served as the Affirmative Action Plan champion on behalf of the Western Region; credited with creating 10 AAP’s and training the HR team in AAP creation and analytics.• Engaged to labor/employee issues, participating in labor contract negotiations and board of adjustments. Additionally, trained management in effective union avoidance techniques.

Irvine, Ca

Strategic HR at regional level; multi-unit business in Southwestern US.

Houston, Texas Area

HR Generalist duties in Texas and Louisiana; Recruitment and staffing; Training and development; OFCCP audit - letter of compliance.

Dallas/Fort Worth Area

HR Generalist duties in Texas and Louisiana; Recruitment and staffing; Training and development; Investigations, disciplinary actions; OFCCP audit - received letter of compliance.