- Human Resources (benefits, payroll, recruiting)- Provide training to team members on HR related materials (code of conduct, benefits, system)- Finance (processing of purchase orders, invoices and orders; vendor and payment setup)- Provide software training to team members- Software Applications Utilized: Microsoft Office Suite, SAP, Chrome River, ADP, Microsoft GP. Salesforce.com

- Design, develop and execute revenue generating joint marketing programs with channel partners- Manage and monitor execution of all channel-marketing programs, working closely with partners as well as the marketing, sales, customer service and engineering teams- Execute partner events, conferences and meetings- Manage the launch process and documentation of the partner program. - Responsible for content management of partner’s portal, posting of new or discontinued products, updating pricing and other essential data- Evaluate program opportunities based on consistency with overall business goals and marketing strategy, as well as the financial ROI, brand synergy, potential impact/visibility, and execution requirements- Develop ecommerce (online store) for existing website- Software Applications Utilized: Microsoft Office Suite, Epicor, Constant Contact, Joomla

HTML Coding for Recipe of the Week Email Program

WordPress Development

- Implement successful SEM campaigns (PPC and Display Advertising)- Lead major website redesign initiative, including design, functionality, development and timeline- Maintain tracking and reporting for marketing campaigns, including revenue and website analytics- Develop and code landing pages, emails and banner ads for marketing campaigns- Lead marketing team in developing and implementing processes- Create email marketing program for developing a lifecycle campaign to engage customers with the business and the products- Lead marketing team in development of professional skills- Video production- Software Applications Utilized: Aprimo, Digital River, Adobe PhotoShop, Adobe Dreamweaver, Microsoft Office Products, Google Analytics & Adwords, LinkedIn, Facebook, Twitter

- Responsible for generating $1.1 million dollars in transactional revenue via the westlegaledcenter.com website- Manage a $215,000 budget for website and transactional initiatives- Implement and maintain SEO website development with Wpromote- Manage Pay-per-click adversiting schedule and budget- Lead website redesign by coordinating efforts between the design vendor, marketing, business heads, and technology- Follow marketing and email trends to strategically implement marketing plans- Maintain business relationship and foster development plans with Omniture- Utilize Responsys Interact to send emails, create triggered campaigns, reporting, and form creation- Identify opportunities for enhancements to online and email marketing plans to drive customer acquisition and revenue growth- Website support, including banner ads, maintenance, and creation of new pages, for westlegaledcenter.com, fedpubseminars.com, and reqwiredlegal.com- Design banner ads, microsites, and print materials- Software Applications Utilized: Responsys Interact, Adobe PhotoShop, Adobe Dreamweaver, Microsoft Office Products, Unica Plan, Omniture SiteCatalyst, Website Admin Legacy Tools

- Project and Vendor Management- Variable data Marketing- Web Development and Maintenance- Email Marketing- Build and Maintain Client Relationships- Develop and deliver training materials on electronic product information catalog- Code and send e-mail marketing pieces, using web applications such as Responsys/Interact and EnableMail- Manage multiple client requests for eMarketing materials (ie., OFT's, PageFlex projects, development of new websites, newsletters, registration forms, etc.)- Maintain company websites (ie., west.thomson.com, www.westlawinternational.com, and the department intranet site)- Integrate new software applications into department for use with client projects- Experienced in the following software applications: Responsys, EnableMail, Macromedia HomeSite, Adobe PhotoShop, Interwoven TeamSite and OpenDeploy, Microsoft Office Products

- Produce HTML and TEXT emails for emarketing campaigns of various clients- Slice graphics from provided client assets

- Responsible for opening and closing drive-up window- Daily balancing of cash drawer- Handled customer service inquiries via phone calls or in person- Conducted all types of bank transactions (i.e., deposits, withdrawals, etc.)- Opened and closed customer accounts

- Manual bookkeeping of accounts payable and accounts receivable- Daily cash receipts- Monthly and bi-annual balancing of company ledgers- Monthly payroll reports- Monthly reconciliation of bank statements- Bad debt collections- Preparation of financial statement