Tracy Oliver Email and Phone Number

Retired from KPMG in May, 2008

Oversee all aspects of daily office operations: • Manage office support services to ensure smooth running operations for 150 employees• Supervise 13 support staff members and all outside vendor relationships• Develop and communicate office policies and procedures• Original committee member of FastTech50, an annual Arizona high-tech awards program. Responsibilities included co-coordinating all event logistics and publicity• Work with Western area marketing team to implement firm-wide marketing programs• Manage office’s Alumni Relations programs and serve as Human Resources liaison• Maintain relationships with accounting departments, faculty and career services at ASU, UofA & NAU; oversee KPMG’s matching fund drives to these Universities; and organize office-wide recruiting events

Develop new business opportunities through effective practice development, client relations, public and media relations practices:• Implement national, area and local marketing and communications programs, including managing all marketing and advertising activities for entire office of over 100 professionals• Preparation of annual strategic plan, including writing of quarterly office update reports • Provide new client development proposal support including writing, editing and working with graphic artists on proposal documents and developing oral presentations• Formalize office’s community involvement focus and assist management group with board-level placement• Develop, write and desktop publish quarterly internal office newsletter, monthly new client announcements, and other client-related documents• Manage external communications program, including writing press releases, developing mailing lists, and organizing numerous client-related seminar programs

Supervise the delivery of information, editorial and strategy support to all U.S. operating offices in the proposal area:• Managed major proposal support throughout all U.S. offices, including coordination of project, editorial, research and production responsibilities• Responded to requests from operating offices for information related to proposal efforts• Supervise and write updates and revisions to Client Acquisition Guide on a regular basis to ensure current practice development information is available to all U.S. offices • Supervise maintenance of national proposal library

Assisted in marketing research projects for the 100 U.S. operating offices and specialized industry groups:• Responsible for product management and communication of department services, which involved the production of a new departmental brochure and newsletter• Co-developed and maintained a corporate database for targeting new national business prospects• Researched and monitored publicly available information on target organizations