Tracy is an accomplished Customer Service & Project Management Professional, knowledgeable in global client relations; customer service management; account management; process improvement; and help desk management. She is a skilled leader, adept in operational and Information Technology management.Tracy holds PMP and ITIL certifications.Specialties: Project Management, Customer Satisfaction, International Relations, Hotel Operations, Customer Support, Team Development / Management, Process Improvement, Leadership
Listed skills include Leadership, Hospitality, Project Management, Team Building, and 24 others.