Tracy L Miller, Msn, Rn, Nhdp-Bc, Chec Email & Phone Number

Serve as subject matter expert on client projects related to healthcare emergency management,continuity of operations, facilities continuity, business continuity, or disaster recovery. Ensuring successful delivery of client engagements and education offerings across the advisory, education and research service lines. Plan and deliver projects or programs, based on Wakefield Brunswick’s (WB) Healthcare Risk &Resilience methodology and WB Professional Standards. Conduct risk assessments, business impact analyses, exercises with an emphasis on educationand client knowledge transfer.

Project management and subject matter expert for client projects related to healthcare emergency management, continuity of operations, and disaster recovery. Ensure successful delivery of client engagements across the advisory, education and research service lines. Fulfills contracted engagements including consulting, training, drills and/or exercises.

o Health Care Leadership course delivery and full-scale exercise.o Deliver training in accordance with the approved course curriculum (including course objectives, course materials, instructor/student ratios, evaluation, and evaluation methods).o Assist in the development, revision, and routine maintenance of curriculum.o Serve as subject matter expert in healthcare emergency medical operations.

Healthcare Emergency Management (EM) program coordinator managing an 84-bed, Level III hospital including assistance to 15 service market clinics. Utilizing and applying EM principles and practices to address hazard risks to plan, develop, direct, supervise, assess, educate, and revise emergency management across the patient service market in compliance with regulatory compliance DNV/The Joint Commission, CMS, and HFAP. Budget design and management. o Juvare eICS project implementation manager

United States

o Contracted pharmacy specialist on one of 4 National Site Assistance Teams (SATs) supporting Federal Community COVID-19 Vaccination Centers (CVCs). Engaging with leadership and staff to capture site best practices, identifying challenges, and lessons learned in conjunction with the continuous improvement program (CIP). o Supporting national vaccination efforts by assisting leadership and clinical teams operating CVC pilot sites through onsite support, engagement on continuous improvement actions, and leveraging learning from other CVC sites.

o Clinical medical surgical instructor for Junior II BSN students for two semesters.o Nursing boot camp instructor.

Denver, Co

Healthcare-related training and exercises across the country; ranging from tabletops to full-scale exercises with community, healthcare, and coalition partners throughout the country. Role includes Healthcare ICS education, active shooter exercises, and Business Continuity Planning.

Oshkosh, Wisconsin, United States

Development, operationalization, and management of two COVID-19 Vaccination clinics. o Advocate Aurora Health Care (AAH) hospital/clinic campus model utilizing system support. o External large-scale Community Vaccination Clinic (CVC) at the University of Wisconsin- Oshkosh, Winnebago County Public Health, and Advocate Aurora Health Care (AAH). Included vaccine management, logistics, and external partner oversight. External site created the model for all forthcoming AAH large community vaccine clinics.

Oshkosh, Wisconsin, United States

o Operational and logistical management of COVID-19 testing for the community, employee, and pre-procedural COVID-19 testing. Clinic included both temporary drive-through and fixed location.

Oshkosh, Wisconsin Area

o Developed and sustained a Level III multidisciplinary trauma program. o Collaboration with trauma program medical director and healthcare professionals to provide clinical and system oversight for the care of trauma patients, ensuring the provision of efficient, quality, cost-effective care, process compliance, outcomes, and opportunities for improvement.o Organize and coordinate community injury prevention activities including Stop the Bleed initiatives within the market clinics and school systems. o Successful re-designation surveys as a Level III Trauma Care Facility in October 2012, 2015, and 2018.KEY ACHIEVEMENTS: o Successful re-designation surveys as a Level III trauma care facility in October 2012, 2015, and 2018 with zero citations. o Developed a narrated online learning module for legacy Aurora system team members to complete the lecture portion of the Stop the Bleed training. o Gained site engagement for educating market caregivers on Stop the Bleed, adding Bleeding Control Kits for sale at site and initiated product addition to system purchasing for all legacy Aurora sites.

Oshkosh, Wisconsin Area

Leadership role for 30 direct reports in a 20 bed, Level III Trauma Care Facility, averaging 16,000 visits per year. Involved in scheduling, supply ordering, interviewing and hiring, staff coaching and corrective action, patient experience, budget, revenue, and usage review and reporting, staff meeting presentations, annual performance reviews, and incident/complaint review.

Hartford And Oshkosh, Wi

Full-time FTE in 20 bed Level III Trauma Care Facility in Oshkosh, WI since 2007 until promotion to ED supervisor in 2010. Assigned charge, triage, or floor ED RN. Served as a mentor with paramedic and nursing students and new employees. EPIC EHR Superuser2000-2007, full-time FTE in an 8 bed ED Aurora Medical Center Washington County Hartford, WI.

Fond Du Lac, Wisconsin

ER Nurse in busy 20 bed emergency room. Cerner EHR superuser

Msn, Population Health With A Concentration In Emergency Management

Graduated magna cum laude

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Activities and Societies: Graduated cum laude, Member Sigma Theta Tau International

Associate'S Degree, Registered Nursing/Registered Nurse